• Application Deadline:
• Position: Customer Service Officer



• Job Type Full Time



• Qualification OND , Secondary School (SSCE)



• Experience 2 years



• Location Lagos




• Job Field Customer Care, Success and Service 
  
  

Job Responsibilities

• Welcome and attend to guests in a friendly and professional manner.


• Handle customer inquiries, complaints, and feedback promptly.


• Ensure guests have an excellent dining experience from arrival to departure.


• Take reservations and assist with seating arrangements when required.


• Follow up on customer requests and special orders.


• Maintain a positive attitude and uphold the restaurant's service standards.


• Coordinate with kitchen and service staff to ensure timely delivery of orders.


• Assist in resolving service issues and customer concerns.


• Promote restaurant products, menu items, and special offers.


• Maintain accurate records of customer feedback and report recurring issues to management.


• Ensure the reception and customer service area is clean, organized, and welcoming.


• Support the achievement of customer satisfaction and sales targets.

Qualifications

• Interested candidates should possess an SSCE / OND / Bachelors Degree with 2 years experience.