• Application Deadline:
• Position: Fulfillment Officer



• Job Type Full Time



• Qualification BA/BSc/HND



• Experience



• Location Lagos




• Job Field Logistics 
  
  

Duties and Responsibilities

Order Processing and Fulfillment:

• Pick products according to customer order specifications.


• Verify product quantity, quality, and accuracy before delivery.


• Pack products securely and professionally for dispatch.


• Ensure all orders are prepared within the required turnaround time.

Dispatch Coordination:

• Ensure dispatched orders are properly documented after delivery.


• Track dispatched orders and follow up until successful delivery.

Quality Control:

• Inspect products before dispatch to ensure quality standards are met.


• Ensure products are properly packaged to prevent damage during transit.


• Identify and escalate quality concerns to management.

Customer Order Support:

• Provide updates on order status when required.


• Assist in resolving delivery-related issues.


• Ensure customer complaints relating to fulfillment are promptly escalated.

Asset and Product Accountability:

• Account for all products assigned for fulfillment activities.


• Immediately report any shortages, losses, damages, or discrepancies.

Daily Deliverables:

• Orders picked and packed.


• Orders dispatched.


• Delivery status updates.


• Fulfillment activity reports.


• Escalation of operational issues.

Core Competencies:

• Attention to detail.


• Time management.


• Basic logistics knowledge.


• Customer service orientation.


• Record keeping and reporting.


• Accountability and integrity.