Job Description
About the role
- The Director of Food & Beverage is responsible for overseeing all Food and Beverage operations within the hotel, ensuring exceptional guest experiences, operational efficiency, and profitability.
- This role provides strategic leadership across restaurants, bars, banquets, room service, and catering operations while maintaining brand standards and driving revenue growth.
Key Responsibilities
Operational Leadership:
- Direct and manage all F&B outlets, including restaurants, bars, banquets, and in-room dining.
- Ensure service excellence aligned with brand standards.
- Monitor daily operations to maintain high quality, hygiene, and guest satisfaction.
Financial Management:
- Develop and manage annual budgets, forecasts, and financial plans.
- Analyze revenue, costs, and profitability; implement cost-control measures.
- Drive revenue through innovative promotions, menu engineering, and upselling strategies.
Guest Experience:
- Ensure consistent delivery of exceptional guest service.
- Handle VIP guests, complaints, and special requests professionally.
- Monitor guest feedback and implement improvements.
Team Leadership & Development:
- Recruit, train, and develop F&B team members.
- Conduct performance evaluations and coaching.
- Foster a positive work environment aligned with company culture.
Menu & Concept Development:
- Collaborate with Executive Chef on menu planning and innovation.
- Ensure menus meet market trends, quality standards, and profitability targets.
Compliance & Safety:
- Ensure adherence to health, safety, and hygiene regulations.
- Maintain compliance with local laws and company policies.
Sales & Marketing Collaboration:
- Work with Sales & Marketing to drive F&B promotions, events, and banquets.
- Develop strategies to increase market share and brand visibility.
Qualifications & Requirements
- Bachelor’s degree in hospitality management, Business Administration, or related field.
- Minimum of 8–10 years’ experience in Food & Beverage operations, with at least 3–5 years in a leadership role.
- Strong financial acumen and operational expertise.
- Excellent leadership, communication, and interpersonal skills.
- Proven ability to drive revenue and manage large teams.
- Candidates must have international experience in Europe or the Middle East.
Remuneration
And we offer a great range of benefits, including:
- Long term career growth opportunities
- A motivated and connected team
- 12 complimentary nights (per year) in other Hyatt properties around the world as well as colleague rates and discounts
- And a company that truly cares.