Director of Food & Beverage at Hyatt

Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
6 hours ago

Additional Details

Job ID
153781
Job Views
23

Job Description






About the role




  • The Director of Food & Beverage is responsible for overseeing all Food and Beverage operations within the hotel, ensuring exceptional guest experiences, operational efficiency, and profitability.

  • This role provides strategic leadership across restaurants, bars, banquets, room service, and catering operations while maintaining brand standards and driving revenue growth.



Key Responsibilities

Operational Leadership:




  • Direct and manage all F&B outlets, including restaurants, bars, banquets, and in-room dining.

  • Ensure service excellence aligned with brand standards.

  • Monitor daily operations to maintain high quality, hygiene, and guest satisfaction.



Financial Management:




  • Develop and manage annual budgets, forecasts, and financial plans.

  • Analyze revenue, costs, and profitability; implement cost-control measures.

  • Drive revenue through innovative promotions, menu engineering, and upselling strategies.



Guest Experience:




  • Ensure consistent delivery of exceptional guest service.

  • Handle VIP guests, complaints, and special requests professionally.

  • Monitor guest feedback and implement improvements.



Team Leadership & Development:




  • Recruit, train, and develop F&B team members.

  • Conduct performance evaluations and coaching.

  • Foster a positive work environment aligned with company culture.



Menu & Concept Development:




  • Collaborate with Executive Chef on menu planning and innovation.

  • Ensure menus meet market trends, quality standards, and profitability targets.



Compliance & Safety:




  • Ensure adherence to health, safety, and hygiene regulations.

  • Maintain compliance with local laws and company policies.



Sales & Marketing Collaboration:




  • Work with Sales & Marketing to drive F&B promotions, events, and banquets.

  • Develop strategies to increase market share and brand visibility.



Qualifications & Requirements




  • Bachelor’s degree in hospitality management, Business Administration, or related field.

  • Minimum of 8–10 years’ experience in Food & Beverage operations, with at least 3–5 years in a leadership role.

  • Strong financial acumen and operational expertise.

  • Excellent leadership, communication, and interpersonal skills.

  • Proven ability to drive revenue and manage large teams.

  •  Candidates must have international experience in Europe or the Middle East.



Remuneration

And we offer a great range of benefits, including:




  • Long term career growth opportunities

  • A motivated and connected team

  • 12 complimentary nights (per year) in other Hyatt properties around the world as well as colleague rates and discounts

  • And a company that truly cares.



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