• Application Deadline:
• Position: Sales Manager



• Job Type Full Time



• Qualification BA/BSc/HND



• Experience 15 years



• Location Lagos




• Job Field Sales and Business Development 
  
  

Description

• We are seeking an experienced and results-driven Boutique Sales Manager to lead our luxury retail sales operations.


• The successful candidate will be responsible for driving revenue growth, managing and developing a high-performing sales team, and delivering an exceptional client experience.


• This role requires a strategic leader with extensive experience in luxury retail sales, relationship management, and engaging High-Net-Worth Individuals (HNIs) and Ultra High-Net-Worth Individuals (Ultra HNIs).

Primary Responsibilities

• Achieve and exceed goals through sales strategies, clientelling, sourcing new clients and maintaining and building productive long-term relationships with existing clients.


• Evaluate performance of all team members and provide consistent coaching where service and selling are top priorities; create and modify action plans for the continuous development of staff.


• Stay current with market competition, industry, watch trends and client shopping behaviors.


• Demonstrate strong business acumen; strategically forecast, plan and budget to the needs of the business.


• Support an environment of teamwork, trust and collaboration with peers, clients and supervisors.


• Develop product knowledge skills and remain aware of current collections that are in-boutique and on-line; cascade and train information to the broader team


• Foster a boutique environment that delivers renowned and authentic service to create a luxury client experience


• Performance management of sales executive, providing feedback and development opportunities


• Maintaining visual merchandising to company standards


• To revive all major dormant accounts into active buying customers.


• To resuscitate past corporate accounts, government business and sign-up new clients


• To sell all product category of brands carried by the company in volume for entry level, mid-range and high-end watches


• Completion of all training requirements from our brands through E learning and other sources


• Ensuring all team members adhere to the company dress code standards at all time.

Experience & Qualifications

• Bachelor’s Degree in any discipline (candidates with international degrees are encouraged to apply)


• Preferably 15 years’ work experience in sales with 5 - 7 years in managerial level.


• Current knowledge of watch trends and competition in the marketplace.


• Ability to communicate effectively with clients and team (both oral and written).


• Numerate with ability to understand and analyze sales performance.


• Leading, mentoring and coaching of high performing sales teams.


• Retail management experience ideally within a luxury environment.


• Jewelry or timepiece product knowledge.


• Advanced selling skills and negotiation skills.


• Proven track record of sales achievements.


• Proven record of inspiring and motivating teams.


• Masters’ degree in any discipline will be an added advantage.


• Past experience working in investment banking, assets management, affluent/private banking,luxury real estate.


• Experience in dealing with High-Net-Worth Individuals (HNIs) and Ultra High Net Worth Individuals (Ultra HNIs).


• Proven track record of transacting in high volumes and closing high-value portfolios and deals write a job summary

Skills Required:

• Strategic business Unit orientation and alignment


• Executing with sense of urgency


• Measuring and improving performance


• Communicating and collaborating to win


• Emotional Intelligence, interpersonal skills


• Integrated Analytics & Client Insight


• Product Knowledge


• "Strategic Planning: Customer Delight"


• Excellence In Execution


• Client Segmentation & Prioritization & Account Management


• Client Management


• Professional Selling & Negotiation & Closing.