• Application Deadline:
• Position: Night Duty Manager



• Job Type Full Time



• Qualification BA/BSc/HND , OND



• Experience



• Location Lagos




• Job Field Food, Beverage and Hospitality 
  
  

Job Description

• The Night Duty Manager oversees hotel operations during the night shift, ensuring excellent guest service, staff supervision, safety, security, and the smooth running of all hotel activities.

Key Responsibilities

• Supervise hotel operations during the night shift.


• Ensure high standards of guest service and resolve guest complaints.


• Oversee front desk operations, including check-ins, check-outs, and the night audit.


• Coordinate with Housekeeping, Security, Maintenance, and other departments.


• Ensure the safety and security of guests, staff, and hotel property.


• Handle emergencies and operational issues as the manager on duty.


• Prepare the nightly handover and incident reports.

Qualifications

• Diploma or Bachelor's degree in Hospitality Management or a related field.


• Previous experience in hotel operations or front office supervision.


• Strong leadership, communication, problem-solving, and customer service skills.


• Proficiency in hotel Property Management Systems (PMS) is an advantage.