Service Coordinator & Administrative Assistant at Ascentech Services Limited

Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
9 days ago

Additional Details

Job ID
155429
Job Views
30

Job Description






Job Summary




  • We are seeking a proactive and organized Service Coordinator & Administrative Assistant to coordinate daily service operations and provide administrative support to the Service Department.

  • The ideal candidate will manage service schedules, maintain accurate documentation, liaise with customers and technicians, and ensure the smooth execution of service activities.



Key Responsibilities




  • Coordinate customer service requests, maintenance schedules, and technician assignments.

  • Monitor service activities and ensure timely completion of work orders.

  • Communicate with customers on service appointments and job progress.

  • Prepare service quotations, work orders, purchase requests, and service reports.

  • Maintain accurate service records, filing systems, and departmental documentation.

  • Coordinate with internal teams to ensure the availability of spare parts and support warranty claims.

  • Handle departmental correspondence, procurement requests, and other administrative duties.



Requirements




  • Bachelor's degree or HND in Business Administration, Engineering, Office Management, or a related field.

  • Experience in the heavy equipment, construction, automotive, or industrial equipment industry is an added advantage.

  • Strong organizational, communication, and customer service skills.

  • Proficiency in Microsoft Office Suite (Excel and Word).

  • Excellent attention to detail with the ability to multitask and work independently.



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