• Application Deadline:
• Position: Front Desk / Customer Service Officer



• Job Type Full Time



• Qualification BA/BSc/HND



• Experience 1 - 2 years



• Location Lagos




• Job Field Administration / Facilities  , Customer Care, Success and Service 
  
  

Job Summary

• We are seeking a smart, professional, and customer-focused Female Front Desk/Customer Service Officer to join our team.

Key Responsibilities

• Welcome and attend to clients and visitors in a warm and professional manner.


• Manage the front desk and ensure a positive customer experience at all times.


• Answer, screen, and direct phone calls and respond to customer enquiries promptly.


• Handle incoming and outgoing correspondence.


• Schedule appointments and coordinate meetings where necessary.


• Maintain a clean, organized, and professional reception area.


• Provide administrative support to various departments as required.


• Resolve customer complaints or escalate issues appropriately while ensuring excellent service delivery.

Requirements

• Must have completed the NYSC programme.


• Bachelor's Degree or HND in a relevant field.


• 1–2 years' experience in a Front Desk, Receptionist, or Customer Service role.


• Excellent verbal and written communication skills.


• Strong interpersonal and customer service skills.


• Good organizational and multitasking abilities.


• Proficient in Microsoft Office Suite (Word, Excel, Outlook).


• Professional appearance and a positive attitude.