Job Description
Job Summary
Reporting to the Vehicle Installation Team Leader, the Vehicle Installation Technician will undertake a wide range of tasks including:
- The installation of tracking devices, speed limiters and dashcams in customer vehicles
- Trouble shoot and resolve any issues that arise during the course of the installation of our devices in the customers vehicles
- Assist the Sales Team in handling issues from customers enquiries
- Explain to our customers how our different services work
- Make on-the-spot judgments regarding the immediate action required when incidents arise
- Configuration of different types of tracking devices to perform required on our different tracking platforms
Responsibilities
- Manage the company's customers whilst on duty and escalate extraordinary issues.
- Knowledge of the electronic and mechanical workings of motor vehicles
- Strong customer relation skills, analytical with problem solving skills
- Ability to work under pressure and in a stressful environment
- Basic knowledge of tracking systems, IOT & applications
- Ability to think on your feet, remain calm and assertive and assist customers in all situations
- Keep the office, it’s contents and our property safe
Qualifications
- BSc/BEng/HND in Mechanical Engineering, Electrical Engineering, etc
- Excellent written and oral English skills, and the ability to remain calm and focused under pressure
- Must be Cordial with excellent communication skills
- Available to work both weekends and overnight
- Computer literate with above average IT skills
- An understanding of vehicle tracking services
- An understanding of both the Nigerian and international GSM network
Requirements
The ideal candidates:
- Must be young and energetic
- Must be of extremely high integrity, confident, corporate appearance and motivated for the job
For your application to be considered, kindly ensure that you do the following:
- Include a covering email detailing why you feel you are the ideal candidate for this role
- In the covering email state the location that you presently reside in
- In the covering email also state your actual year of birth
- Attach your actual up to date CV in either MS Word or pdf format, and not a link to your CV
- Only shortlisted candidates will be contacted for an interview