The executive trainee – front desk will serve as the first point of contact for clients and visitors, ensuring a professional customer experience while providing administrative and customer support functions.
The successful candidate will support daily office operations, maintain accurate records, and contribute to excellent customer service delivery.
Key Responsibilities
Welcome and attend to visitors professionally.
Manage incoming calls, emails, and inquiries.
Schedule appointments and coordinate meetings.
Maintain accurate customer and office records.
Handle customer complaints and follow-up activities.
Support documentation, filing, and record management.
Utilize CRM and digital tools effectively.
Prepare reports and administrative correspondence.
Maintain confidentiality of company information.
Provide general administrative support as required.
Requirements
HND/B.Sc. in a relevant discipline.
1 - 2 years of relevant experience.
Basic solar energy literacy.
Knowledge of CRM and digital productivity tools.
Strong customer service skills.
Customer empathy and conflict-resolution ability.
Good numeracy skills.
Strong documentation and record-keeping skills.
Excellent verbal and written communication skills.
Professional appearance and attitude. New Job Order.