Job Description
The Role
- Beyond "selling therapy", the role is about opening doors for organizations to access quality mental healthcare for their staff, students, or members.
- You'll be the link between our clinical expertise and the institutions that need it: HR departments building wellness programs, HMOs looking for panel providers, schools needing counselling partnerships, and NGOs running community health initiatives.
- If you're someone who can walk into a boardroom and make a compelling case for why mental health infrastructure is a smart institutional investment this is your role.
Key Responsibilities
Institutional Partnerships & Business Development
- Identify and secure partnerships with corporates, HMOs, schools, NGOs, and government agencies
- Pitch Japonica Synapse Japonica as a panel provider for HMOs and corporate health insurance plans
- Develop EAP-style retainer packages for companies looking to support staff mental health
- Build relationships with school counsellors and administrators for referral partnerships
- Engage government health programs and development agencies for community mental health contracts
Positioning & Market Education
- Reframe mental health services as institutional risk management, reduced absenteeism, higher productivity, lower liability
- Educate HR and procurement decision-makers on the ROI of investing in staff mental wellness
- Represent the clinic at health expos, HR forums, and corporate wellness events
- Develop case studies and outcome data (anonymized) to demonstrate clinical credibility to prospective partners
Revenue Growth
- Build and manage a pipeline of institutional clients and referral partners
- Negotiate service-level agreements, retainer contracts, and panel provider rates
- Meet quarterly targets for new partnerships and contract value
- Identify opportunities to package services (assessment, therapy, psychiatric review, follow-up) into tiered institutional offerings
Relationship Management
- Maintain strong relationships with existing institutional partners to drive renewals and referrals
- Liaise with clinical team to ensure service delivery matches what's been sold
- Gather partner feedback to refine offerings
Requirements
Experience & Education
- Bachelor's degree in Business Administration, Marketing, Public Health, or related field
- Minimum 2-3 years in business development, institutional sales, or healthcare/insurance partnerships
- Experience selling into HR, insurance, or public health sectors is a strong advantage
- Understanding of (or willingness to learn) the Nigerian health insurance/HMO landscape
Skills & Competencies
- Ability to translate clinical value into business language, you can talk ROI as easily as you can talk empathy
- Excellent presentation and negotiation skills, especially with senior decision-makers
- Comfortable navigating sensitive subject matter with professionalism and discretion
- Strong network-building instincts, this role lives and dies on relationships
- Confidentiality and integrity are non-negotiable given the nature of our work