Fleet Tracking Officer at Grand Oak Limited

Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
1 hour ago

Additional Details

Job ID
156163
Job Views
23

Job Description






Job Summary




  • The Fleet Tracking Officer is responsible for monitoring the real-time movement of trucks transporting company products from warehouses to customers and depots.

  • The role ensures complete visibility of vehicles in transit, proactively identifies delays, route deviations, security risks, and operational issues, and coordinates timely interventions to ensure safe and on-time deliveries.



Key Responsibilities

Real-Time Monitoring:




  • Monitor all trucks in transit using GPS tracking systems/fleet management platforms.

  • Track truck locations, movement, speed, and estimated time of arrival (ETA).

  • Monitor truck seals and delivery milestones where applicable.

  • Ensure every dispatched truck remains visible until delivery is completed.



Transit Coordination:




  • Maintain continuous communication with drivers and transport providers.

  • Update warehouses, customer service, and sales teams on delivery progress.

  • Escalate delays, breakdowns, accidents, security threats, or unauthorized stops.

  • Support route optimization and recovery plans where required.



Incident Management:




  • Immediately report truck diversion, hijacking, theft, accidents, or prolonged delays.

  • Maintain incident logs and follow up until issues are resolved.

  • Coordinate with Security, Truck providers, Logistics operations team



Compliance:




  • Ensure adherence to approved routes and journey management procedures.

  • Monitor transporter compliance with company transportation standards.

  • Coordinate pre-trip inspection for every truck before assigning shipment

  • Ensure GIT insurance for all transporters are valid and value per carriage meets the minimum standard.

  • Verify adherence to safety and security protocols.



Reporting:




  • Produce daily truck movement and delivery status reports.

  • Document route deviations, detention time, and delivery exceptions.

  • Maintain accurate records of communications and transit activities.

  • Daily pan-Nigeria depot operations report

  • Daily Key Performance Indicator Report (KPI)



Key Performance Indicators (KPIs)




  • Truck visibility rate.

  • On-Time& In-Full (OTIF).

  • ETA accuracy.

  • Incident response time.

  • Route deviation resolution time.

  • Delivery status update timeliness per sales area.

  • Daily reporting accuracy.

  • Rate of GIT compliance per / transporter.



Requirements

Qualifications:




  • Degree in Logistics, Supply Chain, Computer Science, Accounting, or related field.

  • 2–4years of experience in logistics, fleet monitoring, or transportation operations.



Skills:




  • Knowledge of GPS and fleet management systems.

  • Excellent communication.

  • Strong analytical(excel)and problem-solving skills.

  • Attention to detail.

  • Ability to multitask.



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