Job Description
- Application Deadline:
- Position: Fleet Tracking Officer
- Job Type Full Time
- Qualification BA/BSc/HND
- Experience 2 - 4 years
- Location Ogun
- Job Field Logistics 
Job Summary
- The Fleet Tracking Officer is responsible for monitoring the real-time movement of trucks transporting company products from warehouses to customers and depots.
- The role ensures complete visibility of vehicles in transit, proactively identifies delays, route deviations, security risks, and operational issues, and coordinates timely interventions to ensure safe and on-time deliveries.
Key Responsibilities
Real-Time Monitoring:
- Monitor all trucks in transit using GPS tracking systems/fleet management platforms.
- Track truck locations, movement, speed, and estimated time of arrival (ETA).
- Monitor truck seals and delivery milestones where applicable.
- Ensure every dispatched truck remains visible until delivery is completed.
Transit Coordination:
- Maintain continuous communication with drivers and transport providers.
- Update warehouses, customer service, and sales teams on delivery progress.
- Escalate delays, breakdowns, accidents, security threats, or unauthorized stops.
- Support route optimization and recovery plans where required.
Incident Management:
- Immediately report truck diversion, hijacking, theft, accidents, or prolonged delays.
- Maintain incident logs and follow up until issues are resolved.
- Coordinate with Security, Truck providers, Logistics operations team
Compliance:
- Ensure adherence to approved routes and journey management procedures.
- Monitor transporter compliance with company transportation standards.
- Coordinate pre-trip inspection for every truck before assigning shipment
- Ensure GIT insurance for all transporters are valid and value per carriage meets the minimum standard.
- Verify adherence to safety and security protocols.
Reporting:
- Produce daily truck movement and delivery status reports.
- Document route deviations, detention time, and delivery exceptions.
- Maintain accurate records of communications and transit activities.
- Daily pan-Nigeria depot operations report
- Daily Key Performance Indicator Report (KPI)
Key Performance Indicators (KPIs)
- Truck visibility rate.
- On-Time& In-Full (OTIF).
- ETA accuracy.
- Incident response time.
- Route deviation resolution time.
- Delivery status update timeliness per sales area.
- Daily reporting accuracy.
- Rate of GIT compliance per / transporter.
Requirements
Qualifications:
- Degree in Logistics, Supply Chain, Computer Science, Accounting, or related field.
- 2–4years of experience in logistics, fleet monitoring, or transportation operations.
Skills:
- Knowledge of GPS and fleet management systems.
- Excellent communication.
- Strong analytical(excel)and problem-solving skills.
- Attention to detail.
- Ability to multitask.