IT Support Intern at eHealth4everyone

Job Overview

Location
Lagos, FCT
Job Type
Full Time
Date Posted
4 days ago

Additional Details

Job ID
156300
Job Views
30

Job Description






The IT Support intern will provide technical support, and maintain the organisation’s computer networks. S/he will run routine updates of company systems and applications, and support testing and installation of software tools.



Responsibilities:




  • Run routine updates and maintenance of the company’s IT infrastructures, systems and applications.

  • To make a Standard Operating Procedure (SOP) document on how to utilize it.

  • Research, install and manage software tools that enhance staff performance and productivity. To make a presentation on how to use it.

  • Add, create and remove users on Google Workspace and Microsoft365 portal

  • Manage office internet; add, update and remove users, observe downtime and contacts customer support where necessary.

  • Design and implement cost effective software solutions to be deployed across the organization.

  • Work with vendors and service providers on the maintenance and repair of assets and hardware

  • Assist in setting up new staff with work/productivity/onboarding tools.

  • Troubleshoot issues around staff members’ challenges with installed tools.

  • Monitor the company’s web services & servers and report downtime and/or other issues

  • Support with testing, setting up and maintaining software and hardware used and deployed at third party locations for projects, stakeholders and clients.

  • Any other tasks as assigned.



Qualifications and Skills:




  • A degree in Computer Science, Information Science, Mathematics or any closely related field is required.

  • Sound knowledge of application troubleshooting.

  • Strong knowledge of web server exploits and their solutions.

  • Sound Knowledge of technical requirements of various software & applications.

  • Teamwork.

  • Good communication skills.

  • Highly organized and pays extraordinary attention to detail.

  • Must have the ability to act quickly and pragmatically under pressure to prioritise and resolve issues.

  • Enthusiasm and high level of motivation.



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