Job Description
Job Description
- The reconciliation officer is responsible for handling resolution related transactions with high level of integrity and ethical standards, in an effective and efficient manner to achieve customer satisfaction.
- Team member will be responsible for ensuring that uploads are accurately reconciled daily and transfer instructions sent out to the custodian for treatment. The position of all the accounts should also be accurately reconciled to prevent differences. Reports for the Commission and evidence of payments instructions for requesting employers are also treated by this officer.
- The reconciliation team reconciles not uploaded contributions and advises that they should be uploaded into TCF or UCR.
Qualifications
- Type of Qualification: BSc
- Field of Study: Any social science related discipline
- Experience Required: 1-2 years
- Basic knowledge of transaction processing workflow and control processes, and general knowledge of pension’s matters.
Additional Information:
Behavioural Competencies:
- Competency Label: Generating Ideas
- Competency Label: Following Procedures
- Competency Label: Taking Action
- Competency Label: Checking Details
Technical Competencies:
- Competency Label: Resolution Processing
- Competency Label: Client Engagement/Industry knowledge
- Competency Label: Processing