• Application Deadline:
• Position: Client Experience Associate



• Job Type Full Time



• Qualification BA/BSc/HND



• Experience



• Location Lagos




• Job Field Sales and Business Development 
  
  

• We’re looking for someone who understands that great client experience goes beyond responding to enquiries. It’s about building strong relationships, solving problems, communicating effectively, and ensuring clients have a smooth experience throughout their logistics journey.

What we’re looking for:

• Experience in Customer Service, Client Experience, Client Relationship Management, or a related field.


• Experience in the logistics, transportation, supply chain, or technology industry is an advantage.


• Strong communication and interpersonal skills.


• Excellent problem-solving and follow-up skills.


• Ability to manage client complaints and escalations professionally.


• Strong ability to work with internal teams to resolve client issues.


• Fluency in Hausa is required.


• Ability to work in a fast-paced environment.