Job Description
Key Responsibilities
Receiving of Goods:
- Receive goods from suppliers, warehouses, and other branches.
- Count and inspect all goods received before accepting them.
- Verify goods against invoices, waybills, purchase orders, and transfer documents.
- Report shortages, excesses, damages, or wrong items immediately.
- Ensure received goods are properly documented and entered into the appropriate stock records.
Stock Arrangement and Storage:
- Arrange stock properly according to product type, size, colour, model, and specification.
- Ensure the warehouse is clean, organized, and safe.
- Ensure fast-moving and fragile items are stored appropriately.
- Maintain proper identification and labelling of stock.
- Prevent unnecessary damage, breakage, or deterioration of goods.
Stock Issuing and Movement:
- Release goods only upon receipt of properly authorized documentation.
- Verify items and quantities before goods leave the warehouse.
- Record all stock issued, transferred, returned, or received.
- Ensure inter-branch transfers are properly documented and acknowledged.
- Work closely with the Sales, Logistics, Inventory, and Accounts teams to ensure accurate stock movement.
- Stock Counting and Reconciliation
- Conduct daily, weekly, and monthly stock counts as directed by management.
- Compare physical stock with system and stock-book records.
- Investigate and report discrepancies immediately.
- Participate in periodic stocktaking and audit exercises.
- Maintain accurate stock balances for all products.
Stock Control:
- Monitor stock levels and notify management of low-stock or excess-stock situations.
- Identify slow-moving, damaged, obsolete, or dead stock.
- Ensure no unauthorized person removes or handles company stock.
- Monitor stock movement to minimize losses, theft, and wastage.
- Maintain proper control over keys and access to the stock area where applicable.
Documentation and Record Keeping:
- Maintain accurate stock books, bin cards, waybills, goods received notes, transfer documents, and other stock records.
- Ensure all stock transactions are recorded promptly.
- File stock documents properly for easy retrieval and audit purposes.
- Ensure stock records are not altered or manipulated without proper authorization.
Coordination with Other Departments:
- Work closely with Sales to confirm availability of products.
- Coordinate with Logistics during loading, delivery, and inter-branch transfers.
- Liaise with Procurement regarding incoming stock and expected deliveries.
- Work with Accounts on stock-related documentation and reconciliation.
- Report stock issues to the Branch Manager or designated supervisor.
Loading and Offloading:
- Supervise the counting and checking of goods during loading and offloading.
- Ensure the driver or relevant representative is present during loading and delivery handover.
- Confirm that the quantity loaded corresponds with the approved documentation.
- Report any discrepancy or damage immediately.
Reporting:
- Submit daily or periodic stock reports as required.
- Report stock shortages, excesses, damages, and discrepancies.
- Provide updates on stock availability and warehouse conditions.
- Escalate suspected theft, fraud, unauthorized stock movement, or negligence immediately.
Key Performance Indicators (KPIs)
- Accuracy of physical stock against records.
- Reduction in stock shortages and unexplained variances.
- Proper documentation of all stock movements.
- Accuracy of goods received and issued.
- Proper warehouse organization and cleanliness.
- Reduction in damaged and missing goods.
- Timely completion of stock counts and reconciliation.
- Compliance with stock control procedures.
- Timely submission of stock reports.
- Zero unauthorized release or movement of company goods.
Required Qualifications and Skills
- Minimum of OND / HND / Bachelor’s Degree in Inventory Management, Supply Chain Management, Business Administration, Accounting, or a related field.
- Previous experience in stock control, warehouse operations, inventory, or building materials/sanitary ware is an advantage.
- Good numerical and record-keeping skills.
- Strong attention to detail.
- Ability to identify stock discrepancies.
- Basic computer and inventory software skills.
- Good communication and organizational skills.
- Ability to work under pressure and meet deadlines.
Personal Attributes:
- The Stock Officer must be honest, accountable, organized, observant, physically fit, detail-oriented, and disciplined. The officer must demonstrate a high level of integrity because the position involves direct responsibility for company stock and stock records.
Authority and Accountability:
- The Stock Officer is accountable for the accuracy, safety, and proper documentation of stock under their custody. No goods should be released, transferred, or removed without proper authorization and documentation.
- Any negligence, unauthorized release of goods, falsification of stock records, concealment of discrepancies, or failure to report stock losses may result in disciplinary action in accordance with company policy.