• Application Deadline: Thu, 27 Aug 2026 00:00:00 GMT
• Position: Sales Supervisor



• Job Type Full Time



• Qualification NCE , OND



• Experience 1 - 3 years



• Location Lagos




• City Ijora




• Job Field Sales and Business Development 
  
  

• Supervise and coordinate the activities of the  sales team.


• Responds warmly and promptly to inquiries via direct call lines and official WhatsApp desks, and accurately logs retail requests


• Manages and resolve customers complaints politely


• Implement corrective measures to various challenges that could arise during a sales lifecycle


• Coordinates directly with the J-Six delivery sales coordinator, outlet supervisors and dispatch team to trace delivery and check kitchen availability for items. 


• Maintain and update records of customer interaction, transactions, recurring feedback, and specialized dietary preferences.


• Help the company meet monthly call-handling quotas and localized sales targets by upselling menu combos or dessert items. 


• Monitor customer service standards and ensure prompt resolution of customer complaints.


• Monitor product availability and coordinate with the production team to prevent stock shortages.


• Ensure accurate documentation of sales transactions and reports.


• Coach, mentor, and develop sales personnel to improve productivity.


• Monitor attendance, punctuality, grooming, and compliance with company policies.

 Requirement: 

• Minimum OND, Diploma or NCE in Administration, Marketing, Hospitality Management or related disciplines.


• 1-3 years experience in CSR operations, Sales management and Customer service coordination.


• High emotional maturity, active listening, an empathetic disposition and the ability to maintain absolute patience under intense pressure. 


• Capacity to maintain composure and coordinate dispatch operations, ability to work effectively under pressure during peak periods