• Application Deadline:
• Position: Zonal Credit Manager - Lagos



• Job Type Full Time



• Qualification BA/BSc/HND



• Experience 2 years



• Location Lagos




• Job Field Risk Management and Compliance 
  
  

About the role

• We are looking for a diligent and well-organized team member to join our Risk department as a Zonal Credit Manager.


• The Employee will drive the efforts and processes related to collections of our PAYG products in the field.


• They will also give advice and suggestions on how to improve customer payments and satisfaction while ensuring that the company's offer matches end-users' expectations.

What you would be expected to do

• Assist your Credit Manager in developing methodologies to improve the current processes.


• Suggest enhancements to current processes and policies to avoid operational risks.


• Present ideas via reports and presentations, outline findings, and make recommendations for improvements.


• Assist the Credit Process Manager in implementing audit recommendations.


• Carry out periodic spot checks on processes and provide findings and recommendations on the risks identified.


• Investigate fraud cases and give recommendations on the same (which includes data collection and interviewing claimants).


• Identify and classify potential default risk through data collection and interaction with clients.


• Preparation of field reports/collation of data/documentation and report.


• Red flag identification and timely reporting of the same


• Any other task allocated by the Credit Manager

You might be a strong candidate if you

• Have a minimum of 2 years working experience, preferably in the Control and Compliance/Risk department.


• Possess strong data collection skills.


• Are excellent at fraud detection & investigation.


• Are proficient in MS Excel (Advanced level).


• Demonstrate problem-solving abilities.


• Have good communication and presentation skills (written and verbal).


• Have previous work experience in MFIs or banks.


• Are multilingual ( English & Yoruba).