• Application Deadline:
• Position: Client Experience Executive



• Job Type Full Time



• Qualification BA/BSc/HND



• Experience



• Location Oyo




• City Ibadan




• Job Field Sales and Business Development 
  
  

Responsibilities

• Developing strategies to raise the customer pool, expand outlet traffic, and optimise profitability.


• Meeting the outlet’s goals by training, motivating, mentoring, and providing feedback to staff.


• Ensuring high levels of customer satisfaction through excellent service.


• Maintain the condition of outstanding outlets and visual merchandising standards.


• Report on buying trends, customer needs, profits, etc.


• Propose innovative ideas to increase market share.


• Deal with all issues that arise from staff or customers (e.g., complaints, grievances).


• Participate in the development of new product marketing strategies for existing/ potential customers.

Requirements

• B.Sc. Degree in Business Administration or a relevant field.


• Proven successful experience as a retail Sales rep, Store Supervisor, Marketing Executive, Customer Experience, or a similar role.


• Leading skills and business orientation.


• Customer management skills.


• Strong organisational skills.


• Good communication and interpersonal skills.


• Proficiency in MS Office, as well as CRM software.