Commercial Executive at Mainland Group Limited

Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
8 days ago

Additional Details

Job ID
157438
Job Views
28

Job Description






Job Summary




  • We are seeking a proactive and customer-focused commercial officer to manage customer relationships, drive sales opportunities, and coordinate customer requests across terminal, shipping, documentation, and operational teams.



Key Responsibilities




  • Coordinate with operations, documentation, terminal, shipping lines, and other stakeholders to ensure smooth and timely execution of customer jobs.

  • Monitor customer invoices, payments, outstanding balances, and other relevant financial documentation.

  • Maintain accurate customer records and provide timely updates on job status, customer requests, complaints, and other related matters.

  • Manage and maintain strong relationships with existing and prospective customers, ensuring timely follow-up and excellent service delivery.

  • Drive sales by identifying new business opportunities, following up on enquiries, quotations, and converting prospects into customers.



Requirements




  • Bachelor's Degree / HND in Business Administration, Marketing, Mass Communication, Logistics, or a related field.

  • 3–5 years of relevant experience in customer relationship management, must be within the shipping, container terminal, logistics, or freight forwarding industry.

  • Excellent communication, interpersonal, customer service, and problem-solving skills.

  • Strong relationship management skills and ability to work effectively in a fast-paced environment.



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