• Application Deadline:
• Position: Customer Care / Administrative Officer



• Job Type Full Time



• Qualification BA/BSc/HND



• Experience



• Location Abuja




• Job Field Administration / Facilities  , Customer Care, Success and Service 
  
  

Job Summary

• We are looking for a smart, professional, organised, and customer-focused individual to join our team as a Customer Care & Administrative Officer.

Key Responsibilities

• Attend to customer inquiries, complaints, calls, and messages professionally.


• Provide accurate information about the company’s products, services, and processes.


• Maintain positive and professional relationships with customers.


• Handle customer follow-ups and ensure timely responses.


• Resolve customer issues promptly and escalate complex matters when necessary.


• Maintain accurate records of customer information, inquiries, and interactions.


• Provide general administrative and clerical support to the team.


• Prepare, organise, and maintain company documents and records.


• Manage emails, correspondence, and office communications.


• Assist with scheduling, meetings, reports, and other administrative tasks.


• Support the smooth day-to-day operations of the office.


• Represent the company positively and professionally at all times.

Requirements

• Must be smart, presentable, and professional.


• Excellent communication and interpersonal skills.


• Strong organisational and administrative skills.


• Good customer service and problem-solving abilities.


• Basic to intermediate computer skills.


• Proficiency in Microsoft Office/Google Workspace is an advantage.


• Ability to multitask and work effectively under pressure.


• Must have a positive attitude and a customer-oriented mindset.


• Previous experience in customer care, administration, or a related role is an added advantage.