• Application Deadline:
• Position: Retail Supervisor



• Job Type Full Time



• Qualification BA/BSc/HND



• Experience 2 - 4 years



• Location Lagos




• Job Field Sales and Business Development 
  
  

Role Overview

• We are seeking a proactive, results-driven, and customer-focusedRetail Supervisorto oversee the day-to-day operations of our retail shop.


• The successful candidate will be responsible for driving sales, ensuring excellent customer service

Key Responsibilities

• Supervise the daily operations of the retail outlet to ensure efficient service delivery.


• Actively recruit sales agents to improve sales in the region


• Lead, coach, and motivate retail staff to achieve sales and performance targets.


• Drive customer acquisition and product sales while ensuring a positive customer experience.


• Monitor and improve key retail performance indicators, including sales, activations, and customer satisfaction.


• Ensure proper merchandising and product display within the retail outlet.


• Maintain accurate inventory records and conduct regular stock reconciliations.


• Prepare and submit periodic sales, inventory, and operational reports.


• Support local marketing and community engagement activities, as well as recruitment of sales agent to drive sales

Qualifications

• Bachelor's Degree or HND in any related discipline.


• 2 - 4 years' experiencein retail operations, sales supervision, or customer service.


• Previous experience in the renewable energy, telecommunications, FMCG, fintech, or consumer electronics industry is an added advantage.


• Demonstrated leadership and people management skills.

Key Competencies:

• Leadership and Team Management


• Sales and Business Development


• Customer Relationship Management


• Inventory and Stock Management


• Performance Monitoring


• Problem Solving and Decision Making


• Planning and Organization


• Accountability and Ownership.