Job Description
Prime responsibilities and duties
- Ensures that customers are well served and enjoy a pleasant dining experience.
- Ensures that the entire restaurant is professionally cleaned,
- equipment’s well maintained, and dining ambience is conducive for customers.
- Ensures that staff are properly scheduled and positioned in respective departments according to skill set
- Ensures that staff are appropriately dressed, comply with specified dress code and maintain high level of personal hygiene.
- Ensures that products are available on time and properly merchandised.
- Ensures that products are produced according to specified recipes and are checked for quality before being displayed for sales.
- Liaises with procurement officer/storekeeper to ensure that raw materials are available for production.
- Ensures that all sales transactions are duly entered into the cash registers, cash is accurately remitted to the accountant and sales analysis is compiled at the close of business.
- Ensures that sales budgets are achieved.
- Motivates staff and ensures that staff completes assigned tasks.
- Supervises staff to ensure compliance to set standards and policies.
- Coordinates deliveries and bulk orders to ensure customers are satisfied.
- Attends to customer complaints and gets feedback from customers about their dining experience.
- Ensure accurate stock counts and controls product wastages.
- Develops initiatives to increase sales, profitability and increase customer counts.
- Control day to day operations by scheduling labor, ordering food and supplies & developing the restaurant team
Requirements
- Interested candidates should possess a Bachelor Degree in relevant discipline with 3 - 10 years working experience.