Junior Sales Officer at Horizontal Tempering Glass Limited

Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
1 day ago

Additional Details

Job ID
157873
Job Views
23

Job Description






Key Responsibilities

Sales & Business Development:




  • Identify and develop new sales opportunities and potential customers.

  • Promote the company's tempered glass and related products to prospective customers.

  • Visit construction sites, offices, showrooms, companies, and other potential client locations when required.

  • Generate leads through telephone calls, referrals, networking, social media, and field visits.

  • Follow up on leads, quotations, enquiries, and prospective customers.

  • Assist in achieving monthly and quarterly sales targets.

  • Maintain a database of prospective and existing customers.



Customer Relationship Management:




  • Build and maintain professional relationships with customers.

  • Understand customers' requirements and recommend suitable products.

  • Respond promptly to customer enquiries and complaints.

  • Follow up with customers after sales to ensure satisfaction.

  • Maintain regular communication with contractors, builders, architects, interior designers, dealers, and other relevant stakeholders.



Product Knowledge:




  • Develop good knowledge of the company's glass products, specifications, applications, and pricing.

  • Explain product features and benefits to customers accurately.

  • Keep up to date with developments in the glass, building, construction, and interior-design industries.



Sales Documentation & Reporting:




  • Prepare and submit quotations and sales-related documents as directed.

  • Maintain accurate records of customer enquiries, leads, sales, and follow-ups.

  • Submit daily/weekly sales activity reports to the Sales Manager.

  • Monitor pending orders and follow up where necessary.

  • Communicate customer requirements accurately to the relevant internal departments.



Market Research:




  • Identify new market opportunities and potential customer segments.

  • Monitor competitors' products, pricing, and activities.

  • Provide feedback to management regarding customer needs and market trends.

  • Identify potential construction projects and businesses that may require glass products.



Team Collaboration:




  • Work closely with the production, accounts, logistics, and administrative teams to ensure smooth order processing and delivery.

  • Escalate customer issues and special requests to the appropriate department.

  • Participate in sales meetings, training, and company activities.



Key Performance Indicators (KPIs)

The Junior Sales Officer may be assessed based on:




  • Monthly sales achieved.

  • Number of new customers acquired.

  • Number of qualified leads generated.

  • Customer follow-up effectiveness.

  • Conversion of enquiries to sales.

  • Customer retention and satisfaction.

  • Number of site/client visits conducted.

  • Accuracy and timeliness of sales reports.

  • Contribution to overall departmental sales targets.



Qualifications & Requirements




  • OND, HND, B.Sc. or equivalent qualification in Marketing, Business Administration, Sales, or a related field.

  • 0–2 years of sales experience; fresh graduates with strong communication and sales abilities may be considered.

  • Experience in the construction, building materials, glass, aluminium, interior design, or related industry is an advantage.

  • Good communication and interpersonal skills.

  • Strong customer service and negotiation skills.

  • Ability to meet sales targets and work with minimal supervision.

  • Good knowledge of Lagos and ability to travel for customer visits when required.

  • Basic computer literacy, especially Microsoft Word and Excel.

  • Ability to prepare simple sales reports and maintain customer records.

  • Must be confident, presentable, proactive, and result-oriented.



Key Skills:




  • Communication skills

  • Customer relationship management

  • Negotiation and persuasion

  • Lead generation

  • Sales and marketing

  • Networking

  • Problem-solving

  • Time management

  • Teamwork

  • Basic computer skills

  • Product presentation



Working Conditions:




  • The role involves both office and field work. 

  • The Junior Sales Officer may be required to visit construction sites, customer offices, project locations, and other business premises within Lagos and occasionally outside Lagos.



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