• Application Deadline: Mon, 14 Sep 2026 00:00:00 GMT
• Position: Customer Support



• Job Type Full Time , Remote



• Qualification Secondary School (SSCE)



• Experience



• Location Nigeria




• Job Field Customer Care, Success and Service 
  
  

Eligibility

• Must be a minimum of 18 years old by December


• Must have a minimum of a high school certificate


• Must be a resident of India, Nigeria or the Philippines


• Demonstrate strong English language proficiency

Responsibilities

• Handle customer inquiries through real-time chat or scheduled channels like email.


• Resolve customer complaints and issues promptly with professionalism and accuracy


• Provide clear and helpful information about products or services


• Process customer orders, applications, refunds and service requests


• Maintain accurate records of customer interactions and transactions


• Follow up with customers to ensure resolution and satisfaction


• Escalate unresolved or complex issues to senior support or management when necessary


• Stay up to date with product knowledge, company procedures and policy changes


• Manage and update customer accounts and personal information


• Collaborate with internal departments to resolve customer concerns efficiently