Job Description
Role Purpose
- The Group Head, Technical Services & Process Optimization provides technical leadership across the Holdings Company’s steel manufacturing, mining, and energy subsidiaries.
- The role is responsible for improving process reliability, production efficiency, asset performance, product quality, energy intensity, and operating cost across the Group.
- This is not a plant maintenance role. The position serves as the Group’s technical-performance authority, working with subsidiary operations teams to diagnose production losses, standardize technical practices, lead root-cause investigations, optimize plant and process parameters, and deliver measurable improvements in throughput, yield, quality, uptime, and cost.
- The role holder will establish a Group-wide technical excellence framework while ensuring that each subsidiary retains accountability for daily operations and execution.
Key Responsibilities
Group Technical Strategy & Operational Excellence:
- Develop and implement the Group’s technical services and process optimization strategy across steel, mining, and energy operations.
- Establish Group technical standards, operating philosophies, engineering practices, and performance-improvement frameworks.
- Identify major technical constraints affecting production output, quality, cost, energy consumption, equipment reliability, and safety.
- Provide technical input into Group strategic plans, annual operating plans, production targets, CAPEX proposals, and turnaround plans.
- Lead technical benchmarking against relevant industry standards and comparable operations.
Process Optimization & Production Performance:
- Lead structured process optimization initiatives across subsidiaries to improve plant throughput, yield, recovery, product quality, and unit cost.
- Analyse process data to identify bottlenecks, production losses, abnormal consumption patterns, quality defects, and process instability.
- Support steel operations in areas including melting, billet casting, rolling mill performance, scrap yield, furnace efficiency, refractory consumption, and product quality.
- Support mining operations in areas including ore handling, crushing, screening, beneficiation, recovery, grade control, plant availability, and mineral-processing efficiency.
- Support energy operations in areas including generation efficiency, heat rate, fuel consumption, availability, load factor, auxiliary consumption, and power-loss reduction.
- Develop and monitor technical performance dashboards for each operating subsidiary.
Reliability, Asset Performance & Maintenance Improvement:
- Work with Engineering and Maintenance teams to improve equipment reliability, availability, and maintainability.
- Lead root-cause analysis for major equipment failures, repeated breakdowns, process upsets, production losses, and quality incidents.
- Promote reliability-centred maintenance, preventive maintenance optimization, condition monitoring, and critical-spares management.
- Review plant shutdown, turnaround, and maintenance plans to reduce downtime and improve execution quality.
- Recommend equipment modifications, upgrades, debottlenecking initiatives, and technology interventions that improve asset performance.
Cost, Energy & Resource Optimization:
- Drive initiatives to reduce cost per tonne, cost per unit of output, energy intensity, material losses, waste, rework, and unplanned downtime.
- Monitor key operating-cost drivers including raw material yield, fuel, electricity, gas, consumables, maintenance costs, water use, and logistics interfaces.
- Lead technical assessments of energy-efficiency opportunities across plants, mines, and power operations.
- Partner with Finance to validate savings from technical-improvement projects and ensure benefits are tracked and sustained.
- Support waste reduction, scrap recovery, by-product utilization, and circular-economy initiatives where commercially viable.
Technical Governance, Standards & Knowledge Management:
- Develop and maintain Group technical manuals, standard operating procedures, process-control standards, and engineering specifications.
- Establish a structured system for capturing lessons learned from breakdowns, projects, process trials, and technical incidents.
- Ensure technical standards are consistently applied across subsidiaries while allowing for operational differences between sites.
- Review and approve technical deviations, process changes, and major operating modifications in line with the Group’s management-of-change process.
- Support technical due diligence for new acquisitions, expansion projects, joint ventures, and major operational investments.
CAPEX, Projects & Technology Evaluation:
- Provide technical review of CAPEX proposals, equipment purchases, plant upgrades, automation initiatives, and expansion projects.
- Assess project business cases for technical feasibility, expected capacity impact, operating-cost implications, reliability, and return on investment.
- Support project teams during design review, commissioning, performance testing, and handover to operations.
- Evaluate new technologies, automation tools, process-control systems, and digital solutions relevant to steel, mining, and energy operations.
- Ensure post-investment reviews are conducted to confirm whether approved technical and financial benefits have been achieved.
HSE, Quality & Regulatory Support:
- Ensure process optimization initiatives do not compromise health, safety, environmental, or quality requirements.
- Work with HSE teams to reduce process-safety risks, emissions, waste, energy losses, and environmental incidents.
- Support compliance with applicable technical, environmental, quality, mining, power, and industrial regulations.
- Participate in investigations of major incidents with technical or process-related causes.
- Promote quality-management and continuous-improvement systems, including ISO-aligned practices, Lean, Six Sigma, Kaizen, and 5S where applicable.
Stakeholder Engagement & Team Leadership:
- Provide functional leadership and technical guidance to subsidiary technical, process, engineering, and operations teams.
- Build technical capability through coaching, structured training, mentoring, and knowledge-transfer programmes.
- Facilitate regular technical-performance reviews with subsidiary CEOs/MDs, Plant Managers, Mine Managers, and Energy Operations Heads.
- Present concise technical-performance reports, improvement priorities, risks, and investment recommendations to Group Executive Management and the Board where required.
- Build productive relationships with equipment manufacturers, technical consultants, research institutions, regulators, and specialist service providers.
Key Performance Indicators (KPIs)
- Improvement in production throughput and capacity utilization
- Reduction in cost per tonne / cost per unit of output
- Reduction in energy consumption per tonne or per MWh
- Improvement in yield, recovery rate, and material utilization
- Reduction in unplanned downtime and repeat equipment failures
- Improvement in plant availability, reliability, and overall equipment effectiveness
- Reduction in product defects, rework, wast
- Value of validated cost savings and technical-improvement benefits delivered
- Completion and sustained impact of process-optimization projects
- Technical standards compliance and closure of audit/action items
- Improvement in process safety, environmental performance, and quality outcomes
Qualifications & Experience
Educational Requirements:
- Bachelor’s Degree in Metallurgical Engineering, Chemical Engineering, Mechanical Engineering, Mining Engineering, Electrical/Power Engineering, Industrial Engineering, or a related discipline.
- Master’s degree in Engineering, Operations Management, Energy Management, or an MBA is an advantage.
- Professional registration with the Council for the Regulation of Engineering in Nigeria (COREN) is strongly preferred.
Professional Certifications:
- Lean Six Sigma Green Belt or Black Belt is strongly preferred.
- Relevant certifications in reliability engineering, asset management, project management, energy management, or process safety are an advantage.
- Membership of relevant professional bodies, such as the Nigerian Society of Engineers, Nigerian Institute of Metallurgical Engineers, or mining/energy professional associations, is desirable.
Experience Requirements:
- Minimum of 15 years’ progressive technical, process engineering, operations, reliability, or manufacturing experience.
- At least 5–7 years in a senior technical leadership, plant technical manager, process excellence, operations excellence, or engineering leadership role.
- Direct experience in at least one major sector: steel/metals manufacturing, mining/mineral processing, power generation, industrial energy, cement, refinery, or other heavy process industries.
- Demonstrable record of delivering measurable improvements in throughput, yield, uptime, energy efficiency, quality, and operating cost.
- Strong exposure to plant/process data analysis, root-cause analysis, technical problem-solving, and continuous-improvement methodologies.
- Experience working across multiple sites, subsidiaries, or business units is highly desirable.
- Experience with ERP, maintenance-management, production-data, SCADA/DCS, historian, or process-control systems is an advantage.
Core Competencies:
- Technical and Process Expertise: Deep understanding of industrial process systems, production economics, equipment performance, and process control.
- Operational Excellence: Ability to translate technical analysis into sustainable improvements in productivity, reliability, quality, and cost.
- Data-Driven Decision Making:Strong capability in analysing operating data, identifying trends, and converting findings into practical actions.
- Commercial Acumen:Understands the financial implications of yield, downtime, energy consumption, maintenance, and CAPEX decisions.
- Root-Cause Problem Solving: Uses disciplined methods to identify underlying causes rather than treating symptoms.
- Cross-Functional Influence: Works credibly with operations, engineering, finance, procurement, HSE, and executive leadership.
- Change Leadership: Can introduce new standards and improvement programmes across subsidiaries without undermining site accountability.
- Communication: Able to communicate complex technical issues clearly to both technical and non-technical stakeholders.
- Leadership & Capability Building: Develops strong technical teams and promotes a culture of continuous improvement.