• Application Deadline:
• Position: Waiter / Waitress



• Job Type Full Time



• Qualification OND



• Experience 1 - 3 years



• Location Lagos




• Job Field Food, Beverage and Hospitality 
  
  

Job Responsibilities

• Welcome and acknowledge all guests according to company standards in a timely, friendly and efficient manner.


• Speak with others using clear and professional language using appropriate etiquette.


• Taking beverage orders and serving them to guests on a timely manner.


• Always respond to guest requests in a timely, friendly and efficient manner.


• Mix and garnish beverages according to recipe and portion control standards.


• Should be fully aware of the bar and lounge menu along with their prices.


• Good knowledge of wine selection, wine service and Beer service.


• Take guest beverage or food orders and input them to the point-of-sale system.


• Ensuring that the bar and lounge stations are fully stocked, clean and tidy at all times.


• Establish rapport with guests to build loyal and satisfied customers.


• Ensure knowledge of menu and restaurant promotions and any special offers.


• Replenish beverages and ensure guest satisfaction throughout the meal service.


• Able to up-sell all promotion available in the outlet.


• Ensure serving station is well-stocked at all times.


• Accurately total, process and collect payments from guests to include, but not limited to, using the point-of-sale system.


• Should know basic cashiering procedures like handling money, processing credit and debit cards, making change.


• Be responsible for billing / payment and collecting feedback from the guest.


• Clear tables and prepare for service by polishing cutlery, glassware and crockery etc.


• Complete closing duties, including storing all reusable goods, breaking down goods, cleaning all equipment and areas.


• Return all equipment to proper locations, locking refrigerators, restocking items, turning off lights, locking doors and completing bar closing checklist.


• Stock and maintain the bar with all the required supplies and inventory (eg: beer, wine, spirits, paper products, straws, stirrers, condiments, glassware, ice cubes etc.)


• Always take responsibility for ensuring a positive guest experience.


• Take ownership of guest request and follow up guests incidences.


• Assist in carrying out scheduled inventories of products and operating equipment.


• Perform any other assigned reasonable duties and responsibilities as assigned or as requested by Supervisors or Manager.

Requirements

• Candidates should possess an OND qualification with 1 - 3 years experience.