Portal Data Administrator at Krystal Digital Solutions Limited

Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
10 days ago

Additional Details

Job ID
158664
Job Views
29

Job Description






About the Role




  • Krystal Digital Solutions Limited is looking for a detail-oriented, tech-savvy graduate to join our team as a Portal Data Administrator.

  • You'll work closely with our Portal Supervisor to keep student and staff data accurate across our partner schools, support our Admin Reps with day-to-day portal issues, and help us deliver a smooth end of term/session for every school we work with.



Key Responsibilities




  • Enter, update, and verify student and staff data on the portal for assigned schools, ensuring records are accurate and complete

  • Review data submitted by school Admin Reps, checking for errors, missing fields, and inconsistent formatting before it's finalized

  • Consolidate and organize weekly progress reports from Admin Reps into a clear format ready for Supervisor review

  • Serve as the first point of contact for Admin Reps facing basic portal issues, resolving what you can and escalating complex problems to the Supervisor promptly

  • Monitor each school's compliance with the running manual/SOP throughout the term, flagging gaps early

  • Maintain an up-to-date tracker of school status, outstanding issues, and stakeholder contacts across your assigned portfolio

  • Support the Supervisor with administrative tasks such as scheduling, training material preparation, and coordination with Admin Reps

  • Communicate professionally with school stakeholders (Admin Reps, HICTs) to keep data collection on schedule

  • Help identify recurring issues or training gaps among Admin Reps and report these to the Supervisor.



Qualification and Experience




  • Bachelor’s Degree or HND in any field

  • 1–2 years of relevant experience internships and NYSC experience welcome.



Skills & Competencies:




  • Proficient in Microsoft Excel/Google Sheets (data entry, sorting, basic formulas)

  • Comfortable navigating web-based portals and software

  • Basic understanding of data management principles (accuracy, formatting consistency, record-keeping)

  • Familiarity with Microsoft Office/Google Workspace (Word, Docs, Email)

  • Ability to quickly learn new systems and software with minimal supervision

  • Attention to detail, catches errors and inconsistencies in data before they become problems

  • Organization and time management, able to track multiple schools/tasks and meet deadlines

  • Communication, clear, professional written and verbal communication

  • Problem-solving, able to troubleshoot basic issues and know when to escalate

  • Reliability and accountability, follows through on tasks without close supervision

  • Team collaboration, works well within a small, coordinated team structure

  • Adaptability, stays effective when priorities shift during busy term-end periods.



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