Job Description
bout the Role
- The Learning & Development Specialist is responsible for driving the organisation’s learning agenda and ensuring L&D initiatives are aligned with business priorities, capability requirements, and talent strategies.
- The role will design and deliver impactful learning solutions, manage learning systems and providers, generate insights from learning data, and position L&D as a strategic business enabler.
Key Responsibilities
Learning Strategy & Needs Analysis:
- Develop and implement an organisation-wide learning plan aligned with business strategy, talent priorities, and identified capability needs.
- Partner with business leaders, HR, managers, and employees to identify current and future learning and capability requirements.
Learning Content Design & Development:
- Design, develop, curate, and continuously improve learning content, programmes, tools, and resources.
- Partner with internal Subject Matter Experts (SMEs) to translate organisational knowledge and expertise into effective learning content.
Learning Delivery & Facilitation:
LMS Administration:
Manage and continuously improve the organisation's Learning Management System (LMS), including learning administration, records, reporting, and user engagement.
External Provider & Vendor Management:
- Identify, evaluate, engage, and manage external L&D providers, facilitators, consultants, and learning partners.
- Ensure external learning solutions are relevant, high quality, cost-effective, and aligned with organisational needs.
Learning Evaluation & Data Analysis:
- Establish effective mechanisms for gathering learner feedback and evaluating the effectiveness and impact of learning interventions.
- Analyse learning data and feedback to identify trends, insights, gaps, and opportunities for continuous improvement.
- Provide regular L&D reports and insights to inform business and people decisions.
Talent Partnering & Stakeholder Management:
- Contribute L&D insights and recommendations to talent reviews, succession planning, career development, and broader talent plans.
- Build strong relationships with stakeholders and position L&D as a trusted strategic partner and recognised business enabler.
Culture & Continuous Improvement:
Leadership & Management Development:
Qualifications & Experience
- Bachelor’s Degree in Human Resources, Learning & Development, Organisational Psychology, Education, Business, or a related discipline.
- Relevant experience in Learning & Development, Talent Development, Organisational Development, or a similar role.
- Experience in learning design, content development, facilitation, LMS administration, and learning evaluation.
- Experience working with internal SMEs and external learning providers.
- Strong stakeholder management, communication, analytical, facilitation, and project management skills.
- Exposure to leadership development and talent management is an advantage.
Who We’re Looking For:
- Strong knowledge of learning design principles, instructional development, and LMS administration best practices.
- Excellent stakeholder management and communication skills, with the ability to translate business and capability needs into effective learning solutions.
- Strong analytical and reporting skills, with the ability to interpret learning data and translate insights into actionable recommendations.
- Skilled facilitator who can confidently deliver workshops, training sessions, and development interventions across all levels of the organization.
- Demonstrates sound judgment and professionalism in managing relationships with SMEs, external providers, and senior stakeholders.
- Ability to work independently, manage multiple learning initiatives simultaneously, and meet deadlines in a fast-paced environment.
Competencies:
- Learning Strategy & Needs Analysis: Ability to align learning plans with business strategy and identify current and future capability requirements across the organization.
- Learning Design & Content Development: Proficiency in designing, developing, and curating learning content, programmes, tools, and resources that meet organizational needs.
- Facilitation: Strong ability to deliver engaging workshops, training sessions, and development interventions to diverse audiences.
- LMS Administration: Hands-on experience managing a Learning Management System, including learning administration, records, reporting, and user engagement.
- Vendor & Partner Management: Ability to identify, evaluate, and manage external L&D providers, facilitators, and consultants to ensure quality and cost-effective learning solutions.
- Data Analysis & Reporting: Ability to analyze learning data and feedback to identify trends, gaps, and opportunities, and to produce clear, actionable L&D reports.
- Stakeholder Management: Ability to build strong relationships with business leaders, HR, managers, and employees, positioning L&D as a trusted strategic partner.
- Communication: Strong verbal and written communication skills, with the ability to convey learning strategies and insights clearly to stakeholders at all levels.
- Teamwork: Ability to work collaboratively with internal teams, SMEs, and external partners to deliver learning outcomes that support organizational goals.
- Integrity: High level of professionalism and sound judgment in managing confidential learning data and stakeholder relationships.