• Application Deadline:
• Position: Restaurant Supervisor



• Job Type Full Time



• Qualification BA/BSc/HND



• Experience



• Location Lagos




• Job Field Food, Beverage and Hospitality 
  
  

Duties and Responsibilities

• We are seeking a dedicated Restaurant Supervisor to oversee the daily operations of our establishment.


• Restaurant Supervisors are responsible for overseeing the overall operations of the restaurant, from food preparation to customer service.


• The Restaurant Supervisor’s responsibilities include overseeing the dining room, ensuring customer satisfaction, coordinating kitchen activities, and maintaining health and safety standards.


• Our ideal candidate has a solid background in the restaurant industry with strong leadership skills.


• Ultimately, you will ensure our restaurant runs smoothly and customers have pleasant dining experiences.

Key Duties and Responsibilities

• Overseeing all front and back of the house restaurant operations


• Ensuring customer satisfaction through promoting excellent service; respond to customer complaints tactfully and professionally


• Maintaining quality control for all food served


• Analyze staff evaluations and feedback to improve the customer’s experiences


• Oversee health code compliance and sanitation standards


• Generate weeklyandmonthlyreports


• Train new employees and provide ongoing training for all staff


• Addressing problems and troubleshooting


• Ensure that all the administrative functions are performed accurately, such as cash handling, credit card transactions, and staff scheduling


• Seek ways to cut waste and decrease operational costs.


• Creating work schedules for the staff.


• Checking the kitchen to make sure it's clean and follows safety regulations.


• Making sure the food is prepared, presented, and stored correctly.


• Checking on customers to see if they are happy with their meal and service.


• Keeping track of inventory and ordering supplies when needed.


• Reading customer feedback and finding ways to improve the restaurant.


• Handling any customer complaints professionally.

Requirements and Qualifications

• A Bachelor's Degree in Business, any other course or in hospitality


• Previous experience in a supervisory role in the hospitality industry.


• Male for gender balance


• The ability to work in a fast-paced environment.


• The ability to stand for long periods.


• Strong management skills.


• Exceptional customer service skills.


• Excellent customer service skills.


• Strong communication skills with the ability to resolve conflicts and issues.


• Understanding of health and safety regulations


• Basic accounting skills, experience in restaurant management software (POS).