• Application Deadline:
• Position: Operations Manager



• Job Type Full Time



• Qualification BA/BSc/HND



• Experience 2 - 5 years



• Location Abuja




• Job Field Medical / Healthcare 
  
  

Role OverView

• We are looking for a proactive and organized Operations Manager to run the daily activities of our client hair business.


• You will charged with managing staff, track inventory, handle vendor relationships, and ensure every customer gets great service.


• The ideal person is a problem-solver who can keep the business running smoothly with little supervision and great foresight.

Key Responsibilities

• Manage the opening and closing of the facility and daily workflow.


• Oversee client appointment scheduling, booking systems, and front-desk flow.


• Keep the workspace clean, safe, and compliant with health and hygiene rules.


• Track stock levels for hair products, extensions, tools, and chemicals.


• Order new supplies on time and avoid shortages or waste.


• Build and manage relationships with product vendors and suppliers.


• Hire, train, and supervise stylists, assistants, and support staff.


• Create work schedules and manage shift rotations for peak business hours.


• Conduct performance reviews and handle team conflict resolution.


• Handle customer feedback, inquiries, and complaints professionally.


• Ensure high standards of client satisfaction during every visit or order.


• Support marketing tasks, loyalty programs, or social media promotions.


• Track daily cash flow, sales transactions, and basic revenue records.


• Assist with payroll preparation and expense tracking.


• Prepare operational reports for the business owner.

Requirements & Qualifications

• 2 –5 years of management experience in a salon, spa, retail, or hospitality setting.


• Smart with strong numerical and analytical skills


• Strong leadership, communication, and problem-solving abilities.


• Highly organized with great attention to detail.


• Comfortable using booking software, POS systems, and basic spreadsheets.


• Degree in Accounting, Business Administration, Management, or a related field is a plus.