Job Description
About the Role
- We are seeking a seasoned Operations Manager to take full ownership of our day-to-day security operations, personnel management, and client relationships.
- This is a leadership role for someone who has proven themselves in the security industry and brings the discipline, structure, and command experience gained from a military background.
Key Responsibilities
- Oversee daily security operations across all client sites and contracts in Abuja and environs
- Manage scheduling, deployment, and supervision of security personnel and supervisors
- Develop, implement, and enforce operational procedures, security protocols, and safety standards
- Conduct regular site inspections, patrols audits, and compliance checks
- Serve as the primary point of contact for client relationships, addressing concerns and escalations promptly
- Recruit, train, mentor, and evaluate security supervisors and guards
- Lead incident response, investigations, and reporting
- Monitor operational budgets, payroll, equipment, and logistics
- Ensure full compliance with licensing requirements, labor laws, and industry regulations
- Prepare and present operational reports and performance metrics to senior management
- Build and maintain a culture of discipline, accountability, and excellence across the workforce
Requirements
- Minimum of 5 years' experience as an Operations Manager within a security company (required)
- Military background required, veterans, ex-servicemen, and retired officers are strongly encouraged to apply
- Demonstrated leadership and personnel management experience, ideally involving large or multi-site teams
- Strong knowledge of security operations, risk assessment, threat management, and emergency response procedures
- Excellent communication, negotiation, and client-relationship skills
- Sound understanding of Nigerian security regulations and licensing requirements
- Strong organizational and reporting skills
- Ability to work flexible hours, including nights, weekends, and on-call as needed
- Clean record and verifiable references from previous employment
Preferred Qualifications:
- Officer or senior NCO leadership experience in the Nigerian Armed Forces, Police, or similar
- Relevant certifications (e.g security management, risk management, or related professional courses)
- Experience managing large-scale or high-profile security contracts (corporate, government, or residential estates)
- Familiarity with modern security technology (CCTV, access control, GPS tracking, etc.).