Job Description
Job Summary
- We are seeking an experienced Country HR Manager to provide strategic and operational HR support across the assigned country.
- The successful candidate will serve as a strategic HR Business Partner, aligning people strategies with business objectives while overseeing the end-to-end employee lifecycle, talent acquisition, employee engagement, performance management, learning and development, employee relations, HR compliance, and HR operations.
Key Responsibilities
Employee Lifecycle Management & HR Operations:
- Manage the end-to-end employee lifecycle from recruitment and onboarding through employee engagement, development, retention, and exit.
- Lead recruitment activities for assigned positions, from sourcing and selection through offer management and onboarding.
- Drive employee engagement initiatives aimed at improving employee experience and reducing attrition.
- Support employee query resolution and grievance management.
- Ensure effective onboarding and induction of new employees.
- Monitor HR processes and ensure timely and accurate HR documentation and records.
- Manage HR budgets and identify opportunities for cost optimisation.
- Ensure accurate and up-to-date HR data and HRMS records.
Talent Management, Performance & Learning:
- Drive the performance management cycle, including goal setting, KRA communication, mid-year and annual appraisals.
- Ensure timely completion of probation and performance review processes.
- Support managers in developing and implementing Performance Improvement Plans (PIPs).
- Participate in talent management and succession initiatives.
- Identify training needs and coordinate learning and development activities.
- Communicate available learning programmes and initiatives to employees.
- Monitor compliance with approved training and development plans.
HR Business Partnering & Employee Communication:
- Partner with country leadership and business teams to understand workforce requirements and provide effective HR solutions.
- Interpret and implement HR policies and procedures consistently across the organisation.
- Promote workplace ethics, discipline, company values, and appropriate employee conduct.
- Develop and coordinate employee communication initiatives in collaboration with leadership and Corporate HR.
- Support employee surveys, feedback exercises, and other HR projects.
- Develop and implement country-specific employee recognition and engagement initiatives.
- Support the deployment and review of broader organisational rewards and recognition programmes.
Statutory Compliance & Employee Relations:
- Ensure compliance with applicable employment laws, labour regulations, and statutory requirements.
- Maintain accurate HR records and documentation required for statutory compliance.
- Manage outsourced employees/associates, including recruitment, attendance, payroll coordination, and compliance.
- Maintain effective employee relations and address workplace concerns appropriately.
- Liaise with relevant government authorities and labour representatives where required.
- Manage relationships with workforce unions where applicable to support smooth business operations.
Key Success Areas
- Employee engagement and retention
- Talent acquisition and workforce planning
- Employee relations and grievance resolution
- Performance management
- HR policy implementation
- Statutory and HR compliance
- Outsourced workforce management
- HR data accuracy and process compliance
- Learning and development
- Stakeholder and employee communication.
Key Requirements
- 8–10 years of relevant HR experience, preferably in Business HR, Regional HR, or a similar HR leadership role.
- Strong experience across HR operations and the employee lifecycle.
- Solid knowledge of HR policies, practices, labour laws, and statutory compliance.
- Proven experience in employee relations and grievance management.
- Experience in talent acquisition, performance management, employee engagement, and learning & development.
- Experience managing outsourced employees and HR operations will be an advantage.
- Experience working in a multi-location or geographically distributed workforce is desirable.