Job Description
Job Summary
- We are seeking an experienced and target-driven Telesales Executive to join our real estate team.
- The ideal candidate must understand the telesales process, be confident engaging prospective clients, and have a proven ability to convert leads into sales.
- This is a results-focused role for someone who can hit the ground running and begin contributing to revenue from the first month.
- The successful candidate will be responsible for making outbound calls, following up with leads, understanding clients’ property needs, presenting suitable opportunities, and driving conversions.
Key Responsibilities
- Make high-volume outbound calls to prospective and existing clients.
- Respond promptly to leads and enquiries generated through various channels.
- Understand prospects’ property needs, budgets, preferences, and buying intentions.
- Present and recommend suitable properties based on clients’ requirements.
- Follow up consistently with prospects through calls, WhatsApp, and other communication channels.
- Qualify leads and identify serious prospects with genuine purchase intent.
- Convert qualified leads into property viewings, meetings, and successful sales.
- Maintain an active pipeline and ensure no viable lead is left unattended.
- Build and maintain strong relationships with prospects and clients.
- Handle client objections professionally and work towards closing sales.
- Meet and consistently work towards monthly telesales and revenue targets.
- Keep accurate records of calls, leads, follow-ups, appointments, and conversions.
- Provide regular reports on sales activities, pipeline, challenges, and results.
- Work closely with the sales and marketing teams to maximize lead conversion.
- Stay informed about available properties, pricing, locations, payment plans, and current real estate offerings.
- Maintain a professional and customer-focused approach throughout the sales process.
Requirements
- 3–5 years of proven telesales, inside sales, or telephone-based sales experience.
- Previous experience in real estate sales is strongly preferred.
- Proven track record of consistently meeting or exceeding sales targets.
- Strong ability to convert leads through telephone and digital communication.
- Excellent verbal communication, persuasion, negotiation, and closing skills.
- Confident handling sales objections and difficult prospects.
- Strong follow-up and relationship management skills.
- Good knowledge of CRM systems and sales tracking tools.
- Proficiency in Microsoft Office and digital communication platforms.
- Strong understanding of sales pipelines, lead qualification, conversion, and customer engagement.
- Must be highly target-driven, proactive, and commercially minded.
- Must be comfortable working onsite at CMD, Ikosi-Ketu, Lagos.
- Must be able to demonstrate the ability to deliver results from the first month.
Key Competencies:
- Telesales & Cold Calling
- Lead Generation & Qualification
- Sales Conversion & Closing
- Real Estate Sales
- Objection Handling
- Negotiation & Persuasion
- Customer Relationship Management
- Pipeline Management
- Target Achievement
- Follow-up & Client Engagement
- Reporting & Sales Tracking
Personal Qualities:
The ideal candidate should be:
- Confident and articulate
- Highly persuasive and commercially aware
- Results-oriented and target-driven
- Persistent and proactive
- Energetic and self-motivated
- Professional and customer-focused
- Resilient and comfortable working under sales pressure
- Organized and consistent with follow-ups
- Accountable for individual sales results
Performance Expectation:
- This position is intended for an experienced telesales professional who can take ownership of the sales pipeline and contribute to revenue immediately.
- The successful candidate is expected to demonstrate the ability to work towards and meet the company’s sales targets from the first month of employment.