Job Description
Responsibilties
News Sourcing & Publishing:
- Monitor local and global news, trends, and conversations in real time to identify fast-breaking stories worth posting
- Draft and publish timely, accurate social posts across platforms (Instagram, X/Twitter, Facebook, TikTok, etc.) within tight turnaround windows
- Coordinate with the editorial/content desk to verify facts before publishing
Content Ideation:
- Generate original content ideas (not just repackaged news) that reflect Pulse's voice and audience interests
- Pitch formats, series, and trends the team should jump on
- Collaborate with the Storytelling and Amplification units to bring ideas to life.
Advertising & Sponsored Content:
- Schedule and publish paid/sponsored posts and ad creatives per brand and client specifications
- Ensure ads are tagged, formatted, and posted correctly across all relevant pages
- Track posting deadlines for advertiser deliverables.
Event Coverage:
- Receive and review video content from the Event Coverage team for social media publishing.
- Coordinate with the Event Coverage team to understand the event schedule, key moments, available content and publishing priorities.
- Publish event content across relevant social media platforms in line with the agreed content plan and timing.
- Ensure event coverage is posted promptly and consistently while maintaining platform-specific formats and standards.
Community Engagement:
- Monitor comments, DMs, and mentions; respond promptly and in Pulse's tone of voice
- Flag trending conversations, complaints, or opportunities to the wider team
- Foster and grow an active, engaged online community.
Reporting:
- Track post performance (reach, engagement, video views, follower growth) across platforms
- Compile weekly/monthly performance reports with key wins, learnings, and recommendations
- Flag underperforming content patterns and suggest adjustments
Requirements
- Bachelor’s Degree or relevant experience in Marketing, Communications, Media, Public Relations, or a related field.
- 2–4 years of experience in social media management, content creation, community management, or a similar role.
- Strong knowledge of major social media platforms like Instagram, TikTok, WhatsApp, Twitter and their respective best practices.
- Excellent writing, editing, and communication skills.
- Strong understanding of social media analytics and performance metrics.
- Experience with content creation tools such as Canva, CapCut, Adobe Creative Suite, or similar platforms.
- Ability to develop creative content ideas and translate them into engaging social media posts.
- Ability to manage multiple campaigns and deadlines simultaneously.
- Knowledge of current social media trends and digital marketing practices.