• Application Deadline:
• Position: Operations Manager



• Job Type Full Time



• Qualification BA/BSc/HND



• Experience 5 years



• Location Lagos




• Job Field Administration / Facilities 
  
  

Job Description

• We are seeking a strategic and results-driven Operations Manager to lead and optimize the company’s overall operations.


• The Operations Manager will drive operational efficiency, service excellence, and revenue growth across all business units, including cleaning, upholstery, and specialized services such as drone cleaning.

Responsibilities

• Develop and execute operational strategies aligned with company goals, growth, and market expansion.


• Oversee daily operations across all service units, ensuring efficiency, quality service delivery, and compliance with SOPs and HSE standards.


• Drive revenue growth through support for sales, client acquisition, and expansion of existing customer relationships.


• Manage customer experience, ensuring high service standards, effective feedback systems, and strong client retention.


• Monitor performance using KPIs, ensuring accountability and continuous improvement across teams.


• Oversee budgets, procurement, and resource allocation to optimize costs and maximize profitability.


• Improve processes and workflows, including adoption of technology and automation where necessary.


• Ensure compliance and manage operational risks, safeguarding company assets and maintaining regulatory standards.


• Lead and develop teams, fostering a culture of professionalism, efficiency, and operational excellence.


• Report on operational performance and strategic progress to the Managing Director.

Requirements

• Minimum of a Bachelor’s Degree (B.Sc.) in Business Administration, Finance, or a related field.


• At least 5 years of proven experience in a management or operations role.


• Preferably with experience in hospitality, cleaning, or facility maintenance sectors.


• Strong background in operations management, financial oversight, and process optimization.


• Proven ability to drive business growth and manage large teams.


• Excellent analytical, leadership, and decision-making skills.


• Strong communication and stakeholder management abilities.