Job Description
Key Responsibilities
- Participate actively in assigned training programmes and departmental activities.
- Learn and understand company policies, procedures, products, and services.
- Assist with daily departmental operations and administrative tasks.
- Support team members in completing assigned duties and projects.
- Attend meetings, training sessions, and performance review sessions.
- Carry out assigned tasks accurately and within specified deadlines.
- Develop practical knowledge of travel agency operations, customer service, sales, ticketing, visa processing, administration, or other assigned areas.
- Maintain proper records and documentation of assigned activities.
- Ask questions, seek guidance, and demonstrate willingness to learn.
- Take initiative in identifying and resolving routine work-related challenges.
- Maintain professionalism, punctuality, discipline, and a positive attitude.
- Receive feedback and continuously improve performance based on supervisor recommendations.
- Work effectively with colleagues across different departments.
- Perform other duties assigned by the supervisor or management.
Requirements
- Recent graduate or final-year student in a relevant field, depending on the assigned department.
- NYSC status may be considered depending on the role.
- Little or no prior work experience required.
- Good communication and interpersonal skills.
- Basic computer and Microsoft Office skills.
- Strong willingness to learn and develop professionally.
- Good organizational and time-management skills.
- Ability to work independently and as part of a team.
- Proactive, adaptable, responsible, and detail-oriented.
- Ability to work under pressure and meet deadlines.
Performance & Development:
- The trainee will be assigned specific learning objectives and responsibilities.
- Performance will be monitored throughout the training / probation period.
- Successful trainees may be considered for confirmation into a permanent role based on performance, available opportunities, and management approval.