• Application Deadline:
• Position: Visa Officer



• Job Type Full Time



• Qualification BA/BSc/HND , OND



• Experience 1 - 3 years



• Location Lagos




• Job Field Travels and Tours 
  
  

Key Responsibilities

• Advise clients on visa requirements, application procedures, documentation, fees, and processing timelines.


• Assess client documents to ensure they meet the requirements of the relevant embassy, consulate, or visa application centre.


• Prepare, review, and organize visa application documents before submission.


• Complete and submit visa application forms accurately.


• Schedule visa appointments, biometrics, interviews, and other required processes.


• Monitor visa applications and provide clients with timely updates on their application status.


• Liaise with embassies, consulates, visa centres, and relevant authorities when necessary.


• Identify missing, inconsistent, or inaccurate information and guide clients on necessary corrections.


• Maintain proper records of client applications, documents, payments, and application outcomes.


• Keep up to date with changes in visa policies, requirements, fees, and application procedures.


• Ensure client information and documents are handled confidentially.


• Follow up on pending applications and communicate delays or additional requirements to clients.


• Assist clients with visa-related enquiries and provide professional customer service.


• Maintain accurate reports of submitted, approved, refused, and pending applications.


• Work closely with the Ticketing and Holiday teams to ensure visa and travel arrangements are properly coordinated.


• Perform other visa-related duties assigned by the supervisor or management.

Requirements

• B.Sc., HND, or OND in Travel & Tourism, International Relations, Business Administration, or a related field with 1 – 3 years of visa processing or travel agency experience is an advantage.


• Good knowledge of visa application procedures and documentation requirements.


• Strong research and attention-to-detail skills.


• Excellent written and verbal communication skills.


• Good computer and internet skills.


• Strong organizational and record-keeping abilities.


• Ability to handle confidential client information professionally.


• Ability to work under pressure and meet application deadlines.


• Professional, patient, proactive, and customer-focused attitude.