• Application Deadline:
• Position: Surveillance Operator



• Job Type Full Time



• Qualification BA/BSc/HND



• Experience 3 years



• Location Lagos




• Job Field Security / Intelligence 
  
  

Role Purpose

• Responsible for overseeing the daily operations of the Physical Security Operations Center (P SOC), including monitoring security events, analyzing incidents, and responding to threats, and guiding the team in maintaining a robust 24/7 security posture.


• Proactively seeking opportunities to improving P-SOC processes, performance, and effectiveness.

Role Accountabilities

Supervisory and Operational:

• Ensuring the P-SOC is compliant with relevant security standards and regulations.


• Developing P-SOC performance management tools.


• Monitoring and Analyzing Video Surveillance and Telemetry Fields.


• Identifying potential threats, vulnerabilities, and attack vectors, and developing use cases for security monitoring. • Coordinating security data’s collation and analysis from a range of internal and external sources and produce formal security updates.


• Working with other security teams to ensure effective communication and collaboration.


• Developing regular metrics, dashboards and reports for P-SOC operations for various stakeholders as approved by Enterprise Security Manager or the CSO.


• Ensuring compliance to SLA and process adherence to achieve operational objectives.


• Providing security context analysis and daily security updates and rapidly communicate relevant security information, analysis and recommendations to the security management.


• Working with other security teams to ensure effective communication and collaboration.


• Developing and maintaining performance metrics to track P-SOC effectiveness and identify areas for improvement.


• Continuously monitoring security events and systems for anomalies and suspicious activity.


• Providing clerical and administrative supports for security operations.


• Scheduling meetings and coordinating appointments.


• Providing firsthand equipment preventive and corrective maintenance.


• Performing threat management & threat modelling, identify threat vectors and develop use cases for security monitoring.


• Effective communication and escalation during incident response.


• Actively searching for and identifying potential threats and vulnerabilities within the security architecture.


• Performing all security administrative functions.


• Any other roles as designated by the ESM/CSO.

Financial:

• Ensuring physical security systems are functioning correctly and are fit for purpose, troubleshooting and organizing for corrective action while at the same time mitigating against any risk to the facility.


• Effectively manage and control the security resources and operational logistics.


• Reviewing and processing of all 3rd contract monthly invoices for accountability.

Team Training and Development:

• Leadership, mentorship and performance management for direct reports.


• Working closely and maintain a positive working relationship with internal teams and outsourced partners in the remediation actions of incidents within SLA.


• Assisting security manager to provide in-depth security inductions for new staff upon arrival and additional briefings for all staff upon major shifts in the security context.

Health and Safety

• Work safely and take responsibility for keeping self and colleagues free from harm.


• Report all incidents and hazards promptly.


• Inform, train and equip security personnel to carry out their work safely.


• Ensure prompt and accurate reporting and investigation of all workplace incidents and injuries.


• Assess all hazards promptly and ensure they are managed.

Requirements

• Bachelor’s Degree or its equivalent in science or security related discipline.


• Relevant Professional security certification -Added advantage


• Minimum of three (3) years relevant experience.

Skills Compentencies:

Technical Competencies

• Good knowledge and understanding of security systems and management.


• Ability to pay attention to details and to anticipate security issues from nuances within and outside the business.


• Technical Security competency.


• Emotional maturity to understand impact and sensitivity of security issues.


• Possess good communication, interpersonal and networking skills.


• Strong analytical and problem-solving skills.


• Display good supervisory, coaching, and mentoring skills.


• Exhibit proficiency in the use of MS Office tools.

Behavioral Competencies:

• Customer Centricity: Demonstrates responsiveness to the security needs of internal stakeholders by providing timely, accurate and relevant security information, support and recommendations.


• Risk Management: Identifies, assesses and proactively addresses security threats, vulnerabilities and operational risks to protect people, assets and business operations.


• People Leadership: Provides direction, coaching and support to security personnel, promotes accountability and collaboration, and enables theteam to achieve operational and security objectives.


• Entrepreneurship: Takes initiative to improve P-SOC processes, strengthen security effectiveness and identify opportunities to optimise resources, systems and operational outcomes.


• Organizational Learning: Continuously builds and shares security knowledge, learns from incidents and emerging threats, and uses insights to strengthen security practices and team capability.


• Change Management: Adapts to evolving security threats, technologies, processes and operational requirements while supporting the effective implementation of security improvements.