• Application Deadline:
• Position: Key Account Officer



• Job Type Full Time



• Qualification BA/BSc/HND



• Experience 3 - 5 years



• Location Abuja




• Job Field Sales and Business Development 
  
  

Job Summary

• We are seeking an experienced Key Account Officer to manage and grow relationships with the company’s major and strategic B2B customers.


• The ideal candidate will be responsible for driving revenue from existing accounts, identifying new business opportunities within key clients, and ensuring strong customer retention and satisfaction.

Key Responsibilities

• Manage and develop relationships with key/high-value corporate accounts.


• Drive revenue growth and achieve sales targets across assigned accounts.


• Identify and pursue upselling and cross-selling opportunities.


• Develop account plans and strategies to increase customer value and retention.


• Build strong relationships with key decision-makers, procurement teams, and other stakeholders.


• Negotiate pricing, contracts, payment terms, and other commercial agreements.


• Understand client needs and provide appropriate products/services or solutions.


• Prepare proposals, quotations, presentations, and commercial reports.


• Monitor account performance, sales pipeline, and revenue forecasts.


• Resolve customer issues and coordinate with internal teams to ensure excellent service delivery.


• Track market and competitor activities and identify opportunities for account growth.


• Maintain accurate customer and sales records using CRM or other reporting tools.

Requirements

• B.Sc. / HND in Business Administration, Marketing, Sales, or a related field.


• 3–5 years of proven B2B sales/key account management experience.


• Demonstrated experience managing large, strategic, or high-value corporate accounts.


• Proven track record of revenue growth, account retention, and achieving sales targets.


• Strong experience in client relationship management and commercial negotiations.


• Ability to identify and convert upselling and cross-selling opportunities.


• Excellent communication, presentation, negotiation, and problem-solving skills.


• Proficiency in Microsoft Office and CRM/sales management tools