• Application Deadline:
• Position: Practice & Quality Assurance Coordinator



• Job Type Full Time



• Qualification BA/BSc/HND



• Experience 2 years



• Location Kano




• Job Field Medical / Healthcare 
  
  

Mission Objectives 

• The REACH program is dedicated to closing healthcare gaps by bringing quality and affordable services directly to communities. 


• The REACH Practice and Quality Assurance Coordinator is responsible for coordinating and overseeing daily administrative activities of the clinic to ensure compassionate, effective, and efficient delivery of high-quality care for patients.


• S/he is responsible for the supervision of all employed support staff. S/he is responsible to ensure the overall smooth day-to-day operations, and employee engagement.


• S/He is additionally responsible for assisting the REACH Program Manager to achieve departmental and organisational goals.

Duties and Responsibilities   

Purpose:

• Develop medical policies and procedures and monitor adherence. Assess trends in the health care needs of clients in order to effectively develop new and existing medical services.


• Contribute to the operation and running of any research projects by providing clinical advice.


• Review medical KPIs and OKRs regularly. Provide ongoing advice and consultation to clinical staff.


• Organise and assign duties and tasks to clinical team members. Evaluate team activities, needs, and problems on a daily or as-needed basis. Oversee staff schedules for productivity and adequate staffing levels.


• Evaluate performance of clinical team members and conduct performance evaluations.


• Supervise and coordinate the delivery of patient care and onboarding of new staff.


• Conduct face-to-face medical consultations and provide clinical support remotely.

Engagement:

• Conduct periodic staff meetings with clinical team members.


• Effectively present data and information to the Management team Resolve complaints in a diplomatic and timely manner. Identify and recommend solutions to team and office issues.


• Coordinate and assist in the delivery of healthcare with all members of the health team.


• Provide clinical input for new business development opportunities.

Delivery:

• Evaluate the quality and appropriateness of medical care and documentation.


• Regularly review medical KPIs and OKRs for quality assurance.

Targeted Specialized Knowledge 

• Degree In Medicine - MBBS, MbChB, MD, DO in any Global, National, or State recognized University and conforming to the guidelines as set out by the Medical and Dental Association of Nigeria.


• Completion of compulsory internship and a minimum of 2 years post NYSC. Up-to-date registration and license from the MDCN


• Completion of BLS, ACLS.