Operations and Admin Manager at West Africa Vocational Education (WAVE)

Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
4 hours ago

Additional Details

Job ID
161358
Job Views
23

Job Description






Salary: ₦250,000–₦300,000 Monthly + Performance-Based Incentives



About the Role



A growing bakery and dessert business in Lagos is seeking a proactive, organised, and hands-on Operations & Admin Manager to oversee daily operations, coordinate staff, and ensure efficient production, order fulfilment, and administrative processes.



What You'll Be Responsible For



Operations & Team Management




  • Oversee daily business operations and coordinate staff deployment.

  • Supervise bakers, decorators, and other operational staff.

  • Plan and monitor daily production schedules and order fulfilment.

  • Ensure customer orders are completed accurately and on time.

  • Monitor staff attendance, productivity, and compliance with standard operating procedures (SOPs).

  • Coordinate teamwork across production, packaging, and dispatch.



Administration & Inventory Management




  • Coordinate inventory, purchasing, and operational supplies.

  • Maintain accurate operational records and reports.

  • Address routine operational and staff issues promptly.

  • Identify operational inefficiencies and implement practical solutions.

  • Report key operational issues and performance updates to management.



What We're Looking For



Requirements




  • 3–5 years' experience in operations, administration, hospitality, food production, retail, or a related field.

  • Previous experience supervising or managing staff.

  • Strong organisational, multitasking, and problem-solving skills.

  • Excellent communication and coordination abilities.

  • Proactive, accountable, and able to work independently.

  • Good computer and spreadsheet skills.

  • Experience in a bakery, food, hospitality, or events business is an advantage.



Who This Role Is Perfect For



This role is ideal for a resourceful, detail-oriented professional who can coordinate people and processes, maintain operational standards, solve problems proactively, and ensure efficient day-to-day business operations.



Performance-Based Incentives



Additional incentives will be tied to measurable KPIs; including meeting sales targets 



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