Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
12 days ago

Additional Details

Job ID
161648
Job Views
31

Job Description






Summary




  • The Team Leader – Bar is responsible for supervising the daily operations of the bar, ensuring excellent guest service, beverage quality, operational efficiency and compliance with hotel standards.

  • The role involves coordinating bar associates, monitoring beverage preparation and presentation, managing inventory, controlling wastage, ensuring accurate billing and maintaining high standards of cleanliness, hygiene and safety.

  • The successful candidate will lead and motivate the bar team, provide on-the-job coaching, handle guest enquiries and complaints professionally, promote beverage sales through responsible upselling, and ensure compliance with established operating procedures.

  • The role also requires effective coordination with other Food and Beverage outlets and departments to deliver a seamless guest experience consistent with Hyatt Regency service standards.



Qualifications




  • Minimum of an OND or equivalent qualification in Hospitality Management, Food and Beverage Service, or a related discipline.

  • Minimum of two to three years' relevant experience in bar operations within a upscale hotel, restaurant or similar hospitality establishment.

  • Previous supervisory or team leadership experience is an advantage.

  • Good knowledge of alcoholic and non-alcoholic beverages, cocktails, beverage presentation and bar service standards.

  • Knowledge of inventory control, beverage cost management, POS operations and cash-handling procedures.

  • Strong communication, interpersonal, leadership and customer-service skills.

  • Ability to work under pressure, manage a team and resolve guest concerns effectively.

  • Knowledge of hygiene, food safety and responsible alcohol-service practices.

  • Flexibility to work shifts, weekends and public holidays as required.



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