Telesales Officer at TeamAce Limited

Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
10 days ago

Additional Details

Job ID
161771
Job Views
29

Job Description






Responsibilities




  • Drive customer acquisition through assigned and self-generated leads to achieve sales targets.

  • Engage customers, close sales, provide application support, and maintain existing customer relationships.

  • Attend to customer enquiries, complaints, loan processing, and other customer requests within agreed service standards.

  • Process loan transactions in line with company policies and procedures.

  • Deliver excellent customer service while meeting assigned KPIs and performance targets.

  • Provide feedback on customer needs, products, and processes to support business improvement.



Requirements




  • B.Sc. Degree in any field.

  • 0 - 2 years of relevant work experience.

  • Experience in telesales, telemarketing, direct sales, customer acquisition, or related sales roles will be an added advantage.

  • Excellent communication and interpersonal skills.

  • Strong relationship-building, negotiation, and problem-solving skills.

  • Self-motivated, target-driven, and able to work effectively in a fast-paced environment.



Work Schedule:




  • Morning, day, afternoon, and evening shifts.

  • Evening shifts will operate on a work-from-home basis.

  • Candidates may be required to work on Saturdays, depending on their assigned shift.



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