Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
10 days ago

Additional Details

Job ID
161800
Job Views
30

Job Description






About the Role




  • We are seeking a responsible, organised, and customer-focused Apartment Manager to oversee the daily operations of a serviced apartment and ensure excellent guest experiences.



Key Responsibilities




  • Manage guest reservations, check-ins, check-outs, and enquiries.

  • Ensure apartments are clean, well-maintained, and ready for guests.

  • Supervise housekeeping and other support staff.

  • Handle guest complaints and resolve issues professionally.

  • Coordinate maintenance and repairs when necessary.

  • Monitor supplies, inventory, expenses, and daily operations.

  • Maintain operational records and submit reports to management.

  • Ensure compliance with safety standards and company procedures.



Requirements




  • OND, HND, or Bachelor's degree in Hospitality Management, Business Administration, or a related field.

  • Previous experience in hotel management, apartment management, hospitality, or a similar role.

  • Strong customer service, communication, and organisational skills.

  • Ability to supervise staff, solve problems, and work independently.

  • Basic Microsoft Office skills.

  • Must be reliable, professional, and well-presented.

  • Willingness to reside on the property when required.



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