• Application Deadline:
• Position: SAP Controller



• Job Type Full Time



• Qualification BA/BSc/HND



• Experience 8 years



• Location Kwara




• Job Field Manufacturing 
  
  

Job Description

• As a SAP Controller, you will play a pivotal role in ensuring the smooth operation of our SAP systems, supporting business operations across Nigeria. This position requires technical expertise, analytical thinking, and strong collaboration across teams. 

Responsibilities

• Provide Level 2/3 SAP Application Support


• Troubleshoot and resolve complex SAP issues.


• Deliver timely and effective solutions to user queries and incidents.


• Conduct root cause analysis and implement preventive measures.


• Manage SAP Incidents and Service Requests


• Prioritize and manage incidents and service requests in accordance with defined SLAs and KPIs.


• Escalate issues to relevant teams when necessary.


• Lead and manage the Level 1 application support team within a manufacturing environment, ensuring timely and effective issue resolution.


• Ensure the stability and optimal performance of SAP applications.


• Coordinate and collaborate with business users, vendor teams, and internal IT teams to deliver robust application solutions and enhancements.


• Drive and manage medium-to-large scale SAP projects from initiation to completion, ensuring successful delivery within scope, time, and budget.


• Analyze and interpret data to generate insightful management reports for informed decision-making.


• Act as a liaison between technical teams and business stakeholders, translating technical concepts into business terms and vice versa.


• Champion continuous improvement in application support processes.

Qualifications

• Minimum of 8 years of hands-on experience with SAP applications.


• Proven experience in managing Level 1 application support within a manufacturing environment.


• Strong analytical skills with a keen aptitude for data analysis and management reporting.


• Demonstrated experience in leading and managing IT projects, particularly within SAP.


• Excellent communication and interpersonal skills, with the ability to collaborate effectively across diverse stakeholder groups.


• Exposure to Tableau or other Business Intelligence (BI) reporting tools is a plus.


• Proactive, problem-solving mindset with a commitment to continuous improvement.