• Application Deadline:
• Position: Customer Service Officer



• Job Type Full Time



• Qualification BA/BSc/HND , OND



• Experience 1 year



• Location Lagos




• Job Field Customer Care, Success and Service 
  
  

Summary

• We’re looking for a proactive Customer Care Representative with at least 1 year of recent experience.


• Must be social media-savvy, skilled in CRM tools, and live within or around Lekki due to the on-site nature of the role.

Key Responsibilities

• Respond to customer queries via phone, email, and chat


• Resolve issues quickly and professionally


• Log interactions using CRM system


• Follow up on unresolved cases


• Work with internal teams to improve service delivery


• Takes and fulfills customers orders.

Requirements

• OND / HND / Bachelor’s Degree


• 1+ year recent customer service experience


• Proficiency with CRM tools


• Strong communication skills


• Lives in or near Lekki (mandatory)


• Creative, pays attention to details and a fast learner.