• Application Deadline:
• Position: Social Media Customer Support Officer


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience


• Location Lagos


• Job Field Customer Care  , Media / Advertising / Branding 
  

Job Summary

• Our ideal candidate is a graduate with excellent knowledge of customer service best practices. You should also be goal oriented.


• Ultimately, you should be able to manage social media presence, respond to online enquiries, post videos, pictures and other contents online.


• You should also contribute to creating and maintaining customer relationships and ensuring smooth sales operations.


• We also expect you to perform well in a team environment and have exceptional people skills.

Requirements

• Bachelor's Degree or equivalent.


• Experience in a similar role is an added advantage


• Excellent spoken and written English.


• Excellent communication skills


• Analytical and multitasking skills


• Teamwork and motivational skills.