Job Description
Hospitality Manager generally oversee activities that attract client patronage and maximum profit for short let.
Job Description
- Organize and coordinate operations to ensure maximum efficiency.
- Attending to any complaints logged by guests in a professional and timely manner.
- Supervise and oversee staff members.
- Checking the quantity and quality of supplies and equipment on a daily basis, such as guest amenities.
- Performing monthly evaluations of staff members according to performance and participation.
- Maintaining a high standard of customer service according to company operating procedures.
- Review and prepare reports for senior management.
- Soliciting new business opportunities through marketing campaigns or public relations events
Requirements
- Bachelor’s degree in hospitality management, business, office administration, or relevant field.
- Minimum of 5 years of Proven experience as a hospitality manager.
- Hands-on experience in customer service and sales,
- Outstanding communication (verbal and written) and interpersonal skills.
- Exceptional knowledge of standard hospitality practices and procedures.