• Application Deadline:
• Position: Logistics Sales and Retention Manager


• Job Type Full Time


• Qualification


• Experience 2 - 5 years


• Location Abuja


• Job Field Sales / Marketing / Retail / Business Development 
  

JOB DESCRIPTION:

• Outbound phone calls to new potential shippers and carriers in order to achieve the objectives of the agreed upon sales plan.


• Develops personal sales plans. Engages in on-going training to better develop sales skills.


• Receives customers' requests by telephone or email, analyzes requests, provides information requested or ascertains who can best provide the information, and routes the request to the proper person.


• Analyzes bids and responds to requests for quotes.


• Searches customer records using the company CRM system and provides necessary information and or reports to sales manager and team members.


• Sets daily, weekly and monthly sales goals and achieves goals.


• Maintains accurate notes and sales activity in the company CRM system.


• Keeps operational teams informed as to new customers and provides details to operational teams as to the requirements and needs of each new customer on-boarded.


• Responds to customers' requests via telephone or email, using a personal computer when necessary.


• Has extensive knowledge of services offered, pricing, delivery and transit times, various telemarketing skills, and similar data, as required.


• Completes shippers request for quotes (RFQ) as needed.


• Performs other allied duties as assigned by supervisor.

REQUIREMENTS

• Ability to work under pressure irrespective, to achieve sales goals.


• Excellent customer service skills.


• Strong conflict resolution skills.


• Ability to remain calm and professional in stressful situations.


• Advanced communication and interpersonal skills.


• Empathy and patience.


• Advanced organizational skills.