Coordinate high level understanding of multi-services platforms, routing protocols ISIS / RIP / RSVP / OSPF / BGP / iBGP / and trouble shoot down to packet level.
Guarantee in-depth knowledge of IP/MPLS protocols, NMS systems, firewalls, Cisco works, CIC, identify with Layer 2 and 3 VPN in line with the Service Level Agreements.
Implement Site-to-site and Remote Access VPN
Implement firewalling technologies and network access control methodologies.
Implement mile business connectivity access technologies like GPR
Implement network access control across different network segment on the IP/MPLS network
Ensure security and preventative measures for unauthorized access.
Escalate network related fault and network clearance rate.
Ensure quality roll-out of new Data/services working with Marketing and IP System planning.
Perform New Node implementation and cut over.
Provide Emergency Maintenance on IP/MPLS Network with Security skills High Level trouble shooting.
Achieve Planned Works Completion rate.
Liaise with IP vendors, interfacing with TAC center’s and Vendor Tier 2 and 3 support staff.
Ensure customer insight management & engagement (traditional & new business)
Education:
First degree in Computer Science/Electrical Engineering
Cisco Certification to Professional Level required with a bias in Security
CISSP Certified Information Systems Security Professional would be an added advantage
CCIE certification would be an added advantage
Fluent in English
Experience:
3-7 years of experience which includes;
Minimum of 3 years’ experience in an area of specialization; with experience working with a team
Prior experience in Telecommunications or Service Provider Functionality is key
Experience working in a medium-sized organization
Years high level support of a large Enterprise Environment
Demonstrate knowledge in Security Policies
knowledge of interworking with TAC and other Cisco services